Amazon closed my account without warning, how can I get it reinstated and keep my orders safe?

My Amazon.com US account linked to the email address zhanglongqiang***@gmail.com was closed on April 9 due to a verification issue. Since then, for about three days, I have been unable to access the verification page at all, so I cannot upload any required documents, and all email contact channels r...

I have been an Amazon.com customer in the United States for approximately 15 years, and my account was suddenly closed on 03/21/2026, right after I made a purchase for a digital Xbox gift card. At the time, I was in the process of switching to a new phone and was still logged into my Amazon account ...

I have an Amazon card issued by Syncbank. My previous account was closed for fraud, and Syncbank issued me a new card. Although they told me this new card is activated, I am unable to use it properly. When I log in, the system still shows my account as closed, even though this is supposed to be the ...

I am writing about a serious problem I am experiencing with my Amazon.com account, which was blocked today because I answered the secret question incorrectly. Since the account was blocked, I have been completely unable to reach Amazon support in order to resolve the issue. I am trying to access my ...

I have been an Amazon Prime customer using the email address “toadiam***@gmail.com,” and this month, my Amazon account suddenly disappeared. I realized there was a problem when my usual monthly Amazon charge, which is around 16.04, did not come out of my account on March 7. Since then, I have not be...

For the past 2–3 days, whenever I try to log in to my Amazon individual seller account through Seller Central, I continuously receive the error message “You do not have permission to access this page.” Because of this, I cannot access my account and cannot reactivate or manage my store. I have not ...

Dear Amazon Representative, I have placed a total of four orders for the TCL 65Q6C television through Amazon.com on October 10, October 20, October 31, and November 7. Despite paying approximately ₺51,000 for each order, the product has never been delivered to me. The first three orders were cancele...

On August 4, 2025, at 07:11, Turkey time, two purchases were made on my Amazon account, one for $100 and the other for $80, using two of my registered credit cards. This means my account was hacked, and these transactions were made through Amazon USA. I immediately took action after receiving a mess...

I placed an order on Amazon on August 27, 2025, with order number 406-2795883-8242718. Afterward, I was asked to update my account, and since completing that process, I can no longer access, process, or track my recent orders. Although I can log in to my account, I cannot view my orders from the las...

I can't log in to my Amazon Prime account. I want to follow the instructions in the image, but I haven't received any emails. Not even in my spam/junk folder. What's more interesting is that I can't reach Amazon regarding this issue. I try to reach them through the contact page, but they tell me to ...

Hello, I’m writing about my Amazon order dated 19.01.2025 with order number 402-3717498-0657932. I initially placed an order for a birdcage for my pet bird. Despite the payment being successfully deducted from my account, the order failed due to a "payment error" and was canceled. Assuming there wa...

Since 11:30 on 29.12.2024, I’ve been trying to order a coffee machine on Amazon.com.tr for my wife, but the system keeps canceling the order due to a supposed security issue. It asks for two-factor authentication, which I enable, but the OTP code never arrives. Customer service then suggested resett...

I shopped from Amazon. I have been a member and have been shopping for years. They suddenly canceled my orders and said it was a suspicious transaction. I said okay and they sent me an e-mail explaining what I needed to do. I did it. And they still didn't let me shop. On top of that, they took the m...

On October 18, I purchased 7 items from Amazon in a single order. The next day, when I checked the "Track and Manage Your Orders" section, I noticed that 5 of the 7 items I ordered directly from Amazon.com.tr were missing. I contacted customer service to report this issue, and I was informed that my...

I do dropshipping from Amazon using an intermediate warehouse. As soon as my sales increased, especially in Canada and Mexico, which are my biggest markets, my stores were immediately put under review, and my funds were held. The review process ended, but then it started again and then ended again. ...

Amazon Turkey is deceiving people. I bought the iPhone 16 mobile phone on the Amazon Turkey website. My order was canceled 1 day later due to security reasons. It was not clear whether my credit card belonged to me or not. The amount was too high. For these reasons, they canceled my order. How can a...

I am writing to express my concern about the unfair treatment I received while playing New World. Due to an error on the game’s end, my PTR account was mistakenly transferred to the normal servers, and I was permanently banned as a result. This ban was issued even though the mistake was entirely cau...

I have been an Amazon Türkiye member since 2019 and have placed nearly 1000 orders. For 2 months, he has been sending an e-mail under the name of Amazon Türkiye Account Specialist canceling my meaningless orders. As an account that has placed nearly 1000 orders in 5 years, 15/20 of them were returne...

I am incredibly disappointed with my recent experience on Amazon. I ordered a personal care product, and out of nowhere, Amazon just canceled my order for no valid reason. This is incredibly frustrating and unacceptable. It's incredibly frustrating because I've never bought anything like this before...

I loaded money into my Amazon gift card balance to buy a Samsung S24 Ultra phone from Amazon. After loading enough money, I placed the order, but then I saw that my order was canceled. They said the reason was that someone else might have accessed my account. They asked me to change my password and ...

I ordered something from Amazon, and right after that, my account got suspended for no reason. My current order got stopped, and now my past orders are on hold too, with no shipments happening. I’ve reached out several times, but I can’t find any customer service reps in Turkey, no phone numbers, an...

Since early this morning, I have been trying to contact Amazon; after three tries to talk with someone, my account was abruptly suspended. They emailed me that my order was canceled because of suspicious activities, which seemed illogical to me. By then the product had gone out of stock, so I offere...

I regularly shop on Amazon.com.tr and recently purchased 4-5 books. Two of them were supposed to arrive from abroad. According to the emails I received, the sellers canceled those orders. Later, Amazon.com.tr also canceled the other books I ordered and informed me that my account had been closed. Th...

A few of my orders were canceled by Amazon because the Customs law changed in Turkey. Since I bought it at a cheaper price from Amazon, I bought the same products with express shipping, hoping that it would be delivered by August 21, when the law will change. It was canceled again. Now they locked m...