Amazon closed my account without warning, how can I get it reinstated and keep my orders safe?

On August 4, 2025, at 07:11, Turkey time, two purchases were made on my Amazon account, one for $100 and the other for $80, using two of my registered credit cards. This means my account was hacked, and these transactions were made through Amazon USA. I immediately took action after receiving a mess...

I placed an order on Amazon on August 27, 2025, with order number 406-2795883-8242718. Afterward, I was asked to update my account, and since completing that process, I can no longer access, process, or track my recent orders. Although I can log in to my account, I cannot view my orders from the las...

I can't log in to my Amazon Prime account. I want to follow the instructions in the image, but I haven't received any emails. Not even in my spam/junk folder. What's more interesting is that I can't reach Amazon regarding this issue. I try to reach them through the contact page, but they tell me to ...

Hello, I’m writing about my Amazon order dated 19.01.2025 with order number 402-3717498-0657932. I initially placed an order for a birdcage for my pet bird. Despite the payment being successfully deducted from my account, the order failed due to a "payment error" and was canceled. Assuming there wa...

Since 11:30 on 29.12.2024, I’ve been trying to order a coffee machine on Amazon.com.tr for my wife, but the system keeps canceling the order due to a supposed security issue. It asks for two-factor authentication, which I enable, but the OTP code never arrives. Customer service then suggested resett...

I shopped from Amazon. I have been a member and have been shopping for years. They suddenly canceled my orders and said it was a suspicious transaction. I said okay and they sent me an e-mail explaining what I needed to do. I did it. And they still didn't let me shop. On top of that, they took the m...

On October 18, I purchased 7 items from Amazon in a single order. The next day, when I checked the "Track and Manage Your Orders" section, I noticed that 5 of the 7 items I ordered directly from Amazon.com.tr were missing. I contacted customer service to report this issue, and I was informed that my...

I do dropshipping from Amazon using an intermediate warehouse. As soon as my sales increased, especially in Canada and Mexico, which are my biggest markets, my stores were immediately put under review, and my funds were held. The review process ended, but then it started again and then ended again. ...

Amazon Turkey is deceiving people. I bought the iPhone 16 mobile phone on the Amazon Turkey website. My order was canceled 1 day later due to security reasons. It was not clear whether my credit card belonged to me or not. The amount was too high. For these reasons, they canceled my order. How can a...

I am writing to express my concern about the unfair treatment I received while playing New World. Due to an error on the game’s end, my PTR account was mistakenly transferred to the normal servers, and I was permanently banned as a result. This ban was issued even though the mistake was entirely cau...

I have been an Amazon Türkiye member since 2019 and have placed nearly 1000 orders. For 2 months, he has been sending an e-mail under the name of Amazon Türkiye Account Specialist canceling my meaningless orders. As an account that has placed nearly 1000 orders in 5 years, 15/20 of them were returne...

I am incredibly disappointed with my recent experience on Amazon. I ordered a personal care product, and out of nowhere, Amazon just canceled my order for no valid reason. This is incredibly frustrating and unacceptable. It's incredibly frustrating because I've never bought anything like this before...

I loaded money into my Amazon gift card balance to buy a Samsung S24 Ultra phone from Amazon. After loading enough money, I placed the order, but then I saw that my order was canceled. They said the reason was that someone else might have accessed my account. They asked me to change my password and ...

I ordered something from Amazon, and right after that, my account got suspended for no reason. My current order got stopped, and now my past orders are on hold too, with no shipments happening. I’ve reached out several times, but I can’t find any customer service reps in Turkey, no phone numbers, an...

Since early this morning, I have been trying to contact Amazon; after three tries to talk with someone, my account was abruptly suspended. They emailed me that my order was canceled because of suspicious activities, which seemed illogical to me. By then the product had gone out of stock, so I offere...

I regularly shop on Amazon.com.tr and recently purchased 4-5 books. Two of them were supposed to arrive from abroad. According to the emails I received, the sellers canceled those orders. Later, Amazon.com.tr also canceled the other books I ordered and informed me that my account had been closed. Th...

A few of my orders were canceled by Amazon because the Customs law changed in Turkey. Since I bought it at a cheaper price from Amazon, I bought the same products with express shipping, hoping that it would be delivered by August 21, when the law will change. It was canceled again. Now they locked m...

Our Amazon Turkey account was suspended about three years ago. Despite this, many stores that haven't been suspended continue to sell the product for which Amazon suspended us. Even though we've provided all the proof they requested, we haven't been able to get it reopened. We also had a store in th...

I bought a Philips Airfryer from Amazon.com.tr, but my account got deleted just one day after the purchase. It has been 20 days and I have yet to receive the product. Amazon has been consistently unhelpful for the past 15 days, despite numerous calls. I ended up purchasing the identical product from...

Hello, please read my message from start to finish. To whom it may concern, Regarding the email I received on April 23rd, the system identified me as a seller when I am actually a customer. When I called to address this, you acknowledged the error. However, as of today, April 26th, the issue remain...

I opened a company under the name DOMANIC LIMITED in Amazon UK in March 2023. In order to do dropshipping on Amazon UK, I first opened my account at Amazon.com via the same e-mail. Then, in that account, I chose the UK for sales to the European market and started sales. On August 28, 2023, I receive...

I haven't been able to shop on Amazon for the past 5 days. I constantly receive emails regarding questionable activity on my account. I've exhausted all options: attempting to reset my password, inputting secure codes, and trying every possible solution. Even after providing a thorough explanation t...

I realized that my Amazon account, which is linked to my Amazon Prime membership, was logged out automatically. After attempting to log in by entering my password and the code sent to my phone, I encountered the error shown in the image I attached. I'm unable to place orders, and I would appreciate ...

I have been selling on your platform for a year. You have suspended my account. You required shipment invoices, my warehousing contract, proof of delivery issues (which I left blank because I didn't have any), and a written explanation. I examined all orders and processed returns, and you accepted m...