On January 24, 2026 at about 2:53 PM, I received a message on my phone that ₺371.85 was withdrawn from my VakıfBank account linked to a card ending in 5742 for an Amazon purchase. I did not make this purchase and did not send any money. I called VakıfBank, and they confirmed that the money had been withdrawn. I asked how my account could be charged without my knowledge, and the bank told me to file a dispute, submit a written complaint, and close the account. I closed the account and had the card canceled.
When I spoke to Amazon customer service by phone, they said the account is not registered with them and that they don’t see any such charge. But the bank records clearly show money was sent to Amazon at that time, with account numbers and details in the bank’s system. I give Amazon the exact time and account info, and they say they can’t find it. When I ask how money can be withdrawn from my account without my permission, they say they don’t see the charge in their system.
Money was withdrawn from my account without my consent and credited to Amazon. The bank has a transaction receipt and account statement showing it, but Amazon is denying it. My money was taken, and it’s not clear if I will get it back. When VakıfBank withdrew the money, they did not send a password or verification message to confirm the transaction — there was zero security from the bank.
An unauthorized transaction of 19518.90 TL was made on my VakfBank credit card through Amazon at 4:30 AM on 10/23/2023. I immediately reported this suspicious activity to Amazon and contacted VakifBank within 12 hours to cancel the transaction and get my money back, but they were unable to stop the ...
I made an order on amazon turkey, 11.07.2023 at 01.36. The order is canceled. Amazon took the money from my card but didn't return it after canceling my order. I contacted Amazon so many times, they told me to wait return date , I waited but I never received my money back, next time they told me the...
On August 4, 2025, at 07:11, Turkey time, two purchases were made on my Amazon account, one for $100 and the other for $80, using two of my registered credit cards. This means my account was hacked, and these transactions were made through Amazon USA. I immediately took action after receiving a mess...
On January 1, 2025, $6,187 was illegally and without my consent withdrawn from the limit of my credit card. I did not make such a transaction. This amount was charged by Amazon US under the name AMZNCOM/BILLWAUS in five separate transactions, resulting in a total loss of $6,187, leaving me severely ...
On December 25, 2023, an unauthorized transaction of ₺2,748.00 was debited from my Is Bank credit card without my knowledge, consent, and without the confirmation of an SMS code. The transaction was made in the name of Amazon Turkey, under the reference "Istanbul TR." It's important to note that I d...
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