Amazon delayed my package, what should I do?

I placed an order from Amazon with the order number 407-8047380-0556342 and I have been trying to return the product for 7 days, but the product has still not been picked up and I cannot complete the return process. I am located in Istanbul, Başakşehir – Bahçeşehir, and despite my attempts, no couri...

I am writing regarding my Amazon order 702-3706162-1850646, which Amazon shows as delivered on December 1, 2025 in Guelph, Ontario. Although the tracking status indicates that the package has been delivered, there is no evidence that it has actually arrived at my address. There is no delivery photo ...

On November 4, 2025, I ordered the Adidas Alphabounce+ shoes from Amazon. Although I selected size 42.5, I was sent size 42 2/3 instead. I contacted Amazon customer service about the incorrect item, but I only received an apology and no real solution. Because Amazon prolonged the process, the produc...

On October 25 and October 30, 2025, I ordered the Torima HY300T Portable Cinema Projector from Amazon Turkey, paying a total of ₺2,772 for delivery to my Kilyos address. Since my first order was never shipped, a customer representative advised me to place a second order on October 30. Despite both o...

On October 25, 2025, I ordered the Asus ROG Strix Scar 16 G635LW-RW141 (Intel Ultra 9 275HX, 32 GB RAM, 2 TB Performance SSD, RTX 5080, 16-inch WQXGA 240 Hz) with scheduled delivery through Amazon (Order No: 404-4056074-6579518). The delivery was promised between October 28, 08:00 – 22:00, but as of...

On October 13, I ordered the toy “Goliath Naughty Monkey (918668)” from Amazon. My order remained pending for delivery for 17 days, during which I contacted customer service multiple times. Each time, I was told that there was a technical issue and that it would be resolved soon. However, on October...

In September, I sent 90 products to the Amazon Logistics Warehouse for sale. After delivering the products, I’ve been waiting for about a month for them to be listed for sale. While Amazon representatives repeatedly called me until the products arrived at the warehouse, they have not provided any up...

I made a purchase on Amazon on October 9, 2025. As an Amazon Prime member, I got part of my order in just two days as anticipated, but I'm still waiting on four items that haven't arrived yet. In the initial weeks, the customer service team assured me that the delayed items would arrive soon, and I ...

I ordered the electronic product DJI Mic Mini from Amazon on October 17, 2025 (Order No: 408-0176204-4753919). My order initially showed the delivery date as October 18, but the product was not delivered on that date. Afterwards, the delivery date was updated to October 20 in the system, but the del...

On October 9, 2025, I ordered a total of four Softshell pants from Amazon using my credit card (Order No: 5169918). The estimated delivery date was stated as October 21, but despite this, the products have still not arrived, and the delivery status shows “Delivery date currently unavailable.” There ...

On September 22, I placed an order on Amazon from the seller Ella Bona for children’s slippers (Order No: 405-8716473-1957915). However, without any explanation and after the legal period had expired, my order was canceled on September 25. When I contacted Amazon customer service, I was told that un...

As part of my Amazon Turkey Prime membership, I shop at the Fatih, Istanbul address with a one-day delivery guarantee for which I pay a monthly fee of ₺50. However, almost every order I place, especially the one dated September 15, 2025, with order number 408-2586997-6459509, is not fulfilled. My or...

I became a Prime member through Amazon and placed my order trusting the promise of next-day delivery. However, today my order was not delivered on time due to an issue with Aras Kargo. I have been waiting since noon, and despite contacting customer service, no solution was provided—I was only stalle...

Despite my active Amazon Prime membership, I am unable to benefit from the next-day delivery service, which is one of the main Prime privileges. On Sunday, September 7, I placed an order (Order No: 404-3689238-7211522) totaling ₺1,870 to be delivered to my address in Bursa/Yıldırım. Although I selec...

I purchased six vitamin supplements from Amazon for my cousin, who was leaving abroad in two days. The delivery time was supposed to be one day, but the items were not delivered on time. My cousin left the day after the scheduled delivery, and the order arrived two hours later. Since I no longer nee...

In my Amazon order 407-8494897-2177164 for Enjoy 15 kg cat food, the courier company was supposed to deliver the product on Saturday but did not, and no notification was provided. When I called the courier company on Saturday, the representative told me that if I didn’t want it, I could return the p...

On August 21, 2025, I ordered a Lego toy from Amazon with my Prime membership, to be delivered to my address in Antalya. My order number is 408-4403920-5750762. I paid for my order with a credit card and paid a total of ₺5,000 for the initial order. However, after being held for about a week, my ord...

On August 11, I placed an order on Amazon using the advantages of Prime membership for next-day delivery (Order No: 408-2023606-6793965). However, my package has still not been delivered, and I have not been contacted or informed in any way during this process. On the shipment tracking screen in the...

Dear Amazon Representatives, On June 24, 2025, I purchased a Samsung Galaxy S25 Plus 512 GB device sold by Amazon for ₺54,808 (approximately $1,363). When I noticed that the same product had dropped to ₺52,499 ($1,305) on July 8 as part of the Prime Day deals, I contacted Amazon customer service to ...

I purchased a pack of baby diapers from Amazon with next-day delivery, but despite this promise, the item was not shipped for an entire week. During this delay, I repeatedly contacted customer service, yet I did not receive any positive or negative response to my requests. Based on a previous negati...

On July 3, 2025, I placed an order on Amazon for the Karaca Powercast Chef Stand Mixer Blue & Purple, completing the payment at checkout. The expected delivery date was July 5, but the product was never delivered. When I checked the order status, I was shocked to see that the product had been delete...

Amazon sends the products to another district, will we rent a car, drive 100 km and receive the product? The cost is more than the product, who will cover the cost? In this case, we cannot receive the product. 20 days have passed since the order and the money has not been refunded, the card was with...

I placed an order on Amazon, anticipating same-day delivery, and as a Prime member, I expected the service to meet that expectation. Unfortunately, the item did not arrive as scheduled. I was assured it would absolutely arrive the following day. I constantly monitored the tracking page, which indica...