This is the first time I have experienced such a serious problem with Amazon.com.tr. More than a month has passed, and I have still not received either my order or a refund. Throughout this process, I was repeatedly stalled, and no real effort was made to resolve the issue. I was left to deal with the seller and my bank entirely on my own, while Amazon refused to take responsibility for the situation. What is truly unbelievable is that, after more than a month, I am still waiting for my refund. This experience is especially disappointing because I am an Amazon Prime member, and I expected a much higher level of support and accountability.
The product I purchased with Prime delivery from Amazon.com.tr was canceled by Amazon four days after the order was placed without any notification or apology. The payment was simply refunded to my card. I was planning to buy this product from another site over the weekend at a reasonable price, but...
I regularly shop on Amazon.com.tr and recently purchased 4-5 books. Two of them were supposed to arrive from abroad. According to the emails I received, the sellers canceled those orders. Later, Amazon.com.tr also canceled the other books I ordered and informed me that my account had been closed. Th...
I have been using Amazon.com.tr intensively since it first entered Turkey. However, my recent experiences show that the Turkish branch of this company has started to exhibit the attitudes of established e-commerce companies in our country. In other words, they've stopped being customer-focused and h...
I returned an item I bought from Amazon.com.tr, and while the return was accepted, I haven't received my refund. Despite informing customer service fi...
On March 17th, I used my Prime membership to purchase a t-shirt for a friend from Amazon.com.tr. However, not only did the shirt not arrive within the specified timeline, but when it did, the package holding the personalized letter I provided had been opened, and only the note was delivered, not the...
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