I purchased sunflower seeds from a seller on Amazon Turkey under order number 408-3092039-3698720. I placed the order on February 2, and it was delivered on February 9. When I checked the product on the day it arrived, I saw that the sunflower seeds were past their expiration date.
That same night, I immediately contacted the seller and requested that a fresh replacement be sent instead of the expired product. However, I did not receive a satisfactory response or solution.
It is unacceptable to ship expired food products, as this creates a health risk and reflects a serious failure to meet basic quality and safety standards. I am requesting a full refund for this order, along with a clear explanation of how an expired item was allowed to be shipped. I also expect proper quality control measures to be implemented so that other customers do not face the same issue.
I placed an order through Amazon from a seller named 'Karam Gıda'. I initially received a message saying the order had been shipped, but while I was waiting for delivery, the order was canceled and refunded without explanation. On May 24, I placed another order. That same day, I received a notificat...
I placed an order on Amazon on 8 December with a promised delivery date of 17 December to Türkiye. Despite this clear delivery promise, my order has still not been delivered and the information shown to me about the delivery process has been wrong and misleading. I contacted Amazon customer service ...
My order, placed through amazon.com.tr on 09.01.2024 with the order number 408-4994530-5139520, got canceled on 18.01.2024 as the product couldn't be obtained. I could comprehend such a cancellation if it were made by a marketplace seller, but when Amazon Turkey became the seller, I expected at leas...
On December 13, 2024, I placed an order for a 10 kg Hills cat food from Amazon Turkey (www.amazon.com.tr). The order was scheduled for delivery by the courier on December 14, 2024, but was returned to Amazon the same day due to "damage during transportation." The order page on Amazon stated that a r...
I have been an Amazon Prime member in Turkey for many years, paying my subscription fees regularly each month. The main reason I chose Prime membership is the fast and same-day delivery promise offered by Amazon. However, this promise has repeatedly not been fulfilled in my recent orders, which is e...
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