On July 23, 2025, I canceled my Airbnb reservation in Bakırköy, Istanbul (code: HMSXE58DXM). The booking was fully paid in advance with my Garanti Bank card for a total of ₺5,964. Since my cancellation met Airbnb’s standard refund policy, I was assured there would be no issues and that the payment would be returned promptly.
However, 17 days have passed, and the refund has still not been processed. My bank account shows no returned funds, and I have not received any official confirmation or documentation regarding the refund. I have contacted Airbnb’s live support multiple times during this period, but each time I was met with vague responses and no concrete timeline for resolution.
This is the first time I have experienced such an issue with Airbnb, and I feel I have been left without proper support. I demand that my refund of ₺5,964 be processed and deposited into my account immediately. If this is not resolved promptly, I will escalate the matter to the Consumer Arbitration Committee and pursue my legal rights.
On 17 August, I canceled my Airbnb reservation with the code HMH3X8HQ8B. According to Airbnb’s policy, my refund of ₺4,677.65 should have been processed within 15 business days. However, despite this time passing, the money has still not been credited to my account. When I contacted Airbnb customer...
On August 27, 2025, I canceled my Airbnb reservation in Kaş, Antalya (Reservation Code: HMPX98P2NY) on the same day I booked it, as the cancellation policy clearly stated I was entitled to a full refund. The total amount I paid was ₺3,859.06, and I am still waiting for the refund to be credited back...
On July 15, 2025, I made a reservation through Airbnb with code hmxrncxkbj and paid ₺20,757. Shortly after, the host canceled my booking, claiming there was a pricing error. Airbnb’s policy clearly states that canceled reservations will be automatically refunded within 72 hours. However, no refund w...
On July 30, I made a reservation through the Airbnb mobile app using my Garanti Bank debit card, paying a total of ₺6,492.07. However, within just half an hour, the reservation was canceled. Despite the cancellation, the money I paid has not been refunded to my account. My reservation code is HMKTTN...
On October 5, 2025, I canceled my Airbnb reservation for a home in Istanbul, 10 days before the check-in date. My confirmation code is HMMXZQCJ2E. After canceling, I received a notification from Airbnb stating that the refund had been sent to my bank and would be reflected in my account within 5 day...
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