On March 9, 2026, I took my 2025 Honda Forza 250 motorcycle from Şanlıurfa to the Gaziantep Honda Y***** dealership for its break-in (initial) service. After waiting approximately three hours, I was informed that all maintenance had been completed and everything was taken care of. I paid $64 for this service.
However, on my way back—especially while driving on the Şanlıurfa road—I began experiencing issues that were not present before the service. The windscreen, which previously made no noise at all, started making noise after the service. Additionally, I began hearing disturbing sounds from the suspension when going over bumps and potholes. I also noticed that the oil change warning had not been reset via the system.
Two days after the service, I was contacted by the Honda Y***** dealership for a satisfaction survey. I clearly explained that I was not satisfied and detailed all the issues I had experienced. Despite this, the service representative responded with, “There’s nothing we can do, these things happen,” and showed no interest in resolving my concerns or providing any feedback.
As a result, I am experiencing serious inconvenience. After paying for authorized service, I am now facing new problems that did not exist before the maintenance. Not only has the amount I paid been wasted, but I have also lost confidence in the safety and reliability of my motorcycle.
As an attorney, I would like to formally state that I am prepared to take legal action regarding this matter and the failure to resolve the issues that arose after service. I request that the Honda Y***** dealership fix the windscreen noise, suspension noise, and oil warning issue that appeared after the service—completely and free of charge—and that a proper investigation and explanation be provided regarding the inconvenience I have experienced.
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