I purchased a pair of classic Crocs clogs from the official Crocs Türkiye website on July 27. The product arrived in def...ective condition, with peeling areas and visible flaws. Without using the item at all, I shipped it back to Crocs Türkiye on August 13 for an exchange. I was told the product woul
I purchased my Crocs Mary Jane style clogs on September 27, 2025, from the Sporjinal store via Trendyol. I work in the c...afeteria at Ankara Çankaya University, and on July 3, I suffered second-degree burns on my foot due to a hot water spill at work. Due to the burns and visible lesions on my foot, I
I purchased my Crocs Classic Lined Clogs (model 211258-1nm) on November 28, 2025, from the Mall of Istanbul Crocs store,... along with another pair of clogs and several charms. Because I bought them in the winter, I did not wear them right away; I started using them during the summer for about two mont
I have been using the men's Crocs Echo Clogs I purchased from the SuperStep website intermittently for about 6 months, e...xclusively indoors at a hospital. Despite this light use, a tear developed on the upper part of the clog, and I sent the product in for inspection. The inspection resulted in a co
I bought a pair of Crocs shoes. I stored the shoes in the shoe cabinet and did not use them this summer. When I took the...m out of the cabinet to use them, I realized that they had shrunk on their own. The shoes were only kept in the shoe cabinet under normal home conditions and were not exposed to an
I purchased a pair of Crocs LiteRide 360 Clogs, expecting quality and durability from such a reputable brand. However, w...ithin just 5-6 months, the clogs started developing yellow stains, even though nothing was spilled on them. One clog is noticeably more discolored than the other, and attempts to c
On April 14, 2024, I purchased a pair of Crocs Echo Clog sandals from Sneaks Up, paying approximately ₺3000. I was infor...med the product came with a one-year warranty. I didn’t use the sandals right away, as I bought them specifically for a summer vacation. However, when I finally used them in July,
I purchased a pair of Crocs just one month ago and brought them on vacation. Despite using both shoes under the same con...ditions, the right shoe has noticeably shrunk or contracted, making it almost impossible to wear. Unfortunately, I’m currently in a country without a Crocs store, leaving me withou
I placed an order for a pair of Crocs on September 17, 2024, but for an entire week, the item was neither shipped nor up...dated. When I called to inquire, I was kept on hold for 10 minutes only to be given an absurd explanation about a stock error. This lack of communication and accountability from a
I recently purchased a pair of Crocs platform sandals, but the left sandal is defective and causes blisters. I sent them... twice for inspection at the Süper Step store, but my request for an exchange was denied. The store staff initially acknowledged the visible defect and assured me that an exchange
I've been trying to get in touch with Crocs customer service at 0212 324 47 10 for days, but it's been impossible to rea...ch a representative. The product I ordered online doesn't fit my feet properly, so I need to start the return process. I've been trying to reach customer service multiple times, bu
I placed an online order for Crocs but mistakenly selected the wrong shoe size. I promptly emailed to request a size cha...nge before the order shipped, but received no reply. Later, I attempted to contact customer service multiple times but the calls were disconnected without any response. It's disapp
I purchased the Crocs Echo Clog model, and the plastic screws that connect the strap to the shoe are uncomfortable and h...it my foot. This issue isn't noticeable during the first try-on, but after wearing them for a while, they cause serious deformation in my feet. The company claims there is no manuf
On 03.04.2024, my spouse and I purchased a pair of Crocs sandals each from the SuperStep store. Invoice no: NEP202400078...6402. Trusting the Crocs brand and its quality, I bought the sandals, but unfortunately, they tore from the bottom after about a month. On 20.05.2024, we submitted the product to t
The Crocs sandals I just bought broke on the very first time I wore them. I was really disappointed by the low quality o...f Crocs, especially considering their reputation. I would like to request a refund or an exchange for the product that I received, as it appears to be defective. Dealing with this
I purchased a pair of Crocs sandals from the Uzayspor seller on Trendyol in April. Despite only wearing them once every ...2-3 months, the sandals have deteriorated significantly. I have clear daylight photos of the fading color, peeling, skin shedding, and cracking. When I sent them to Trendyol for wa
