KuCoin

I am writing to report a serious problem with a TON deposit I made to my KuCoin account, which has still not been properly credited. Today, I deposited a total of 10 TON to KuCoin by going to the deposit page, searching for TON in the main section, copying the deposit address shown there, and then s...

I cannot withdraw from my KuCoin account, and I cannot reach support. I still do not know why my account keeps having this issue all the time. Please help, because this has been happening for over two years now. I really do not know what else to do, and I am asking if you can help me out, please.

On October 23, 2025, I deposited 223.50 USD from my KuCoin account into a website called jzsgkw.com (Mall Task Place). For the past three days, I have been performing investments and completing tasks on the platform. I have completed a total of 20 tasks, and my current account balance shows 1912 USD...

After the Bitcoin drop on October 11, 2025, I suffered a significant loss on my Ada3L token, which was worth $3,500 in my KuCoin account. At that time, ADA fell from $0.80 to $0.26. Ada3L dropped from 0.00058 to 0.000058, losing ten times its value. However, even though ADA quickly recovered back t...

On September 30, 2025, at approximately 00:15, I accidentally deleted my existing web wallet while creating a new wallet on my KuCoin account. As a result of that action, the entire USDT balance (~ 5,600 TRY) that was in my wallet under the Solana network went to zero, and I didn’t receive any error...

In 2023, I added approximately 5,000 TRY in funds to my account through the KuCoin app. However, when I log in to my account now, my balance appears as 0. I’ve also tried from different devices, but the result remains the same. My registered email addresses are c*@gmail.com** and ot*@gmail.com**. I...

I cannot log in to my KuCoin account because the verification code is being sent to my old phone number. I want to update my phone number, but the system does not allow it, and as a result, I cannot access my account. This issue has been going on for one month, and since there is no Turkish-language...

When I logged into my KuCoin account in 2025, I noticed that the 109 USDT balance in my spot wallet was missing. I did not perform any transactions such as transfers, trading, or withdrawals, and I also did not observe any suspicious activity in my account. My account details are as follows: Userna...

In my Kcex account, I currently hold a balance of 5778.4834 STAMP, which still appears correctly in the app. However, for the past one day, the price information has disappeared from the screen, making it impossible to monitor the value of my holdings. I have not made any transactions that could ca...

On my Binance TR account, I transferred 200 XRP to my Kucoin account, carefully entering the correct wallet address and tag information. Binance TR confirmed that the transaction was successfully completed, and I have the transaction ID available. However, even though 24 hours have passed, the XRP ...

I lost my money on KuCoin and couldn't get it back. The platform didn't help me at all with my problem. They don't seem to help or give a clear answer if there's a problem with your account or money. I wouldn't recommend using it because I had a bad experience and felt let down by their service.

On 23.07.2025, I attempted to make a withdrawal from my Kucoin TR account, but the system showed that withdrawals were suspended. I promptly submitted all the required documents, including my bank statement, e-CDD form, and proof of residence, without missing any details. Despite this, more than 80...

On 26.07.2025, I initiated a ₺472,000 withdrawal from my Kucoin account (customer number: 248494077) to my TEB Karaman branch bank account, but after 14 days the transaction is still suspended with no progress. I contacted customer support through both live chat and email, and while I promptly submi...

I invested funds in my Kucoin account, but after a password change a 24-hour withdrawal restriction was applied. It has now been more than 150 hours and the block is still active. I have already submitted all the requested documents and repeatedly contacted support by email, yet the restriction has ...

On 07/05/2025, I transferred my hard coins—delisted by Binance—over to my KuCoin wallet using the KAVA network (wallet: kava10rndgkgwf6tv5zh7czn279rgcsppnmhlnvxv6z). The transaction ID is b678c05c927ae5770f79c14c1250a2cc0431aeee08595f382eef******, and the operation appeared to process successfully o...

I invested in H2O Coin through the KuCoin exchange as a long-term holding, only to find out later that the token had been delisted without any notice. Normally, when a coin is delisted on a major exchange, users are at least given the option to withdraw or transfer their assets to another platform. ...

I am a KuCoin account holder, and I am extremely frustrated with what has happened to my investment. I deposited ₺500,000 into my account. After purchasing USDT in January, my balance’s TL equivalent dropped drastically to ₺350,000. It is absolutely impossible for such massive losses to occur solel...

I deposited money into my KuCoin account, but I deeply regret doing so—because I can’t get it back. I attempted to initiate a withdrawal, but nothing has gone through. They just keep saying, “Wait for an email,” with no timeline or real update. Trying to make a trade in the meantime is equally frus...

KuCoin has collected sensitive personal data from me, including my identity card number, camera footage, address from the national registration system (NVI), and full ID details. I want to clearly state that I did not authorize the use of this information for any purpose beyond basic identity verifi...

I lost access to my KuCoin account, but I want to remove my NIN number from it. I no longer feel safe knowing my personal information is still linked to an account I can't access. I've tried reaching out to support but haven't received any helpful response. Please, help me with this.

I tried to complete my identity verification on KuCoin via their new video call system—something I hadn’t seen on other platforms before. Since it was my first time doing this type of verification and I wasn’t fully comfortable, I informed the representative that I would record the screen for my own...

I always used Kucoin because they are perfect, when you make withdraw or deposit dont have any issue. But 2 days ago I make deposit and money come in Kucoin, when I want to make withdraw they cancel my withdraw and freeze my account. They ask me selfie with my identity, I send everything but nothing...