Disney+

On March 31, I accidentally made a payment of $14 to Disney Plus using a different account that I no longer use. The payment was made with my debit card. Immediately afterward, I contacted customer service, explained the situation, and they canceled my subscription. I was also informed that the amou...

I am a Disney+ ad-supported plan subscriber, and since the beginning of my membership, I have been experiencing constant interface-related issues while watching on my Grundig Android TV. Almost every time I open the app, the screen size is incorrectly adjusted, the display does not fit properly, and...

I recently discovered that my İş Bankası card was charged $8 per month under the name “Disney+ London GB” for seven consecutive months between October 2025 and April 2026, even though I do not have any active subscription. In total, approximately $56 was deducted from my account without my knowledge...

I am a subscriber to Disney+’s ad-supported plan, but I have been experiencing a serious technical issue that has not been resolved. When the Getir advertisement shown before certain content fails to play, the content itself does not start at all. Since the ad gets stuck, I am unable to watch any se...

I believed I had canceled my Disney+ subscription on January 5, 2026, and had closed all my digital memberships. However, I recently discovered that my Disney+ subscription was never actually canceled in the system, and my Garanti Bank account has been charged regularly for the past four months. My...

I have been using the Disney+ app on Apple TV for about a year, and despite having an active subscription, I have not been able to fully benefit from the service for a long time. Even though I only use the app on a single device, I constantly received a “update your household” warning. Despite this,...

I am a long-term Disney Plus subscriber in Turkey and I have an important problem regarding my account email and the way your verification system works. I have lost access to the email address registered on my Disney Plus account. I can still log in to the app, but I need to update my email address....

Even though we have a paid annual Disney+ subscription, we are extremely dissatisfied with the constant ads that appear while using the platform. We do not expect to see advertisements on a service we pay for, and when purchasing the subscription, we were not clearly informed or asked to approve an ...

I want to cancel my Disney+ Ad-Supported monthly subscription through the Disney Plus website, but there is no option to cancel or pause the membership in my account. I manage my subscription directly on the website, and despite trying multiple times from different browsers, I keep encountering the ...

Despite canceling my Disney+ subscription multiple times, both through the mobile app and on my computer, I’ve continued to be charged monthly for the last 5 months — a total of ₺1,745 withdrawn from my Yapı Kredi credit card and phone bill. Even though my account shows the subscription as canceled,...

For the past two days, I’ve been unable to cancel my Disney+ Standard subscription. I’ve tried multiple times using my mobile phone, computer, and TV, but none of these platforms show an option to cancel — only an option to change the subscription plan. Even on the official Disney+ website, the “Can...

Even though I canceled my Disney Plus subscription on March 23, 2025, I was still charged ₺164.90 on September 28, 2025, through my credit card. The transaction appears on my credit card statement as “Disney Plus London GB.” I also have a confirmation email proving that I canceled my subscription. ...

I was watching How I Met Your Mother on Disney+, and I couldn't believe the ad volume. In a single 40-minute episode, I had to sit through three commercial breaks, each lasting around two minutes. That’s six full minutes of ads for a paid subscription—absolutely unacceptable. When I stream shows on...

I recently watched the film Dark Water on Disney+, and I’m genuinely shocked by how terrible the Turkish subtitles were. I’m not just talking about a few typos—we all overlook one or two. But this was something else entirely. The subtitles were so poorly written, it felt like the translator dictated...

Hello, I subscribed to Disney+ on May 4, 2025, and I already regret it. Yes, I understand that it’s labeled as an ad-supported plan—but I never expected the ads to be this overwhelming. Watching a movie has become frustrating. There are multiple ad breaks, each lasting at least 2 minutes or more, a...

I’ve been trying to log into my Disney+ account, but after entering my email and password, the system says, “We’ll send you a message.” However, after that message appears, nothing happens. The page doesn’t refresh, the verification doesn’t load, and I’m stuck in a loop. I just wanted to log in and...

I’ve been trying to cancel my Disney+ subscription for a long time, but the system just won’t let me. I had previously canceled it and stopped checking my card, assuming it was handled. But when I looked again recently, I saw that they’ve been charging me this whole time. When I log into my Disney+...

My child has been watching The Owl House on Disney+, and I’m extremely concerned about some of the content—especially in Season 2, Episode 4. There are scenes with a demonic owl-like character that frightened my child so much he began asking me things like, “Mom, will that come at night?” and “Will ...

My current Disney Plus subscription was switched to a paid ad-supported plan. I originally subscribed for The Mandalorian, but since the series has not continued for a long time and Disney Plus has significantly increased its prices, the service no longer meets my expectations. The platform once see...

I forgot to cancel my Disney Plus subscription, and this month, ₺164.90 was automatically deducted from my card. As soon as I noticed, I canceled my membership, but now I have no idea how to request a refund. Since I did not use the service for this billing period, I believe I should be eligible fo...

I canceled my Disney+ subscription three months ago, yet on February 8, 2025, I was charged again, and my membership was reactivated without my consent. This was completely unexpected, and I was shocked to see that over ₺160 was taken from my account. How does a canceled membership restart on its o...

I initially subscribed to Disney+ monthly from Northern Cyprus (KKTC) and later upgraded to a yearly membership, paying the full annual fee. Until recently, I could watch without any issues, but now, I can’t access my account at all. There are no IP restrictions, as our internet connections route t...

I have a Disney+ subscription with a monthly fee of ₺164, but in February, they charged my card ₺1,350 instead! The transaction was attempted twice—one was declined, but the other was successfully deducted from my account. Meanwhile, my regular monthly fee is still being charged as well. This is co...