On January 19, 2026, I purchased a brand-new Toyota C-HR from a Toyota dealership in Istanbul. When I took delivery of the vehicle, I noticed that it did not include either a first aid kit or a fire extinguisher. When I contacted Toyota customer service about this issue, I was informed that there i...
On February 4, 2026, I brought my 2019 Toyota Corolla 1.8 Hybrid Flame X-Pack to Toyota Boranlar Mersin authorized service for its 90,000 km maintenance. During the inspection, a noise coming from the engine was noticed, but the exact cause of the problem could not be identified. Despite this, I was...
On January 24, 2026, I went to take delivery of my 2026 Toyota C-HR from the Bursa Toyota Plaza Çavdarlı dealership, after having completed all payments in full. During my inspection at the time of delivery, I discovered that the vehicle was being handed over to me with scratches in more than 10 dif...
I own a 2024 Toyota C-HR and for some time I have been hearing a disturbing noise from the front suspension when reversing while turning the steering wheel. This noise started around December 2025 and has been continuing since then. I took my vehicle to the Sakarya Adapazarı Sandıkçı authorized serv...
I bought my Toyota Corolla 1.5 Dream, model year 2025, as a brand‑new vehicle on 3 May 2025. Around 9–12 December, the car had to be towed to Ankara Toyota Toyan service because of an oil leak from the seal between the engine and the transmission. Although there was no impact, hit, or user error on ...
I have a 2009 white Toyota Corolla, and there is paint peeling in various areas of the car. I am now afraid to even wash my car because the paint peels off like paper. I am 43 years old, this is not my first car, and I have never experienced anything like this with other vehicles. Toyota representat...
I bought my 2023 Toyota Corolla brand new, and I’ve been experiencing various issues since the very first day. During the chip shortage period, I was told that vehicles were unavailable unless I paid an extra ₺150,000 off the books. I recorded this situation and reported it to the regional office, a...
Toyota Proace City vehicles have an ongoing issue with a persistent spring squeaking noise that cannot be resolved permanently, even when the vehicle is under warranty. At the service center, the only solution offered is to apply oil to the springs, which temporarily reduces the noise, but the car n...
I purchased my 2024 Toyota Corolla 1.8 Hybrid Dream. Before even a year had passed, a spontaneous crack appeared on the front bumper in an unrelated area. This damage occurred despite the fact that I have never been involved in any accident, collision, or impact with the vehicle. Believing it would ...
On July 30, 2025, my parked Toyota Corolla Cross Hybrid was damaged by another vehicle while I was out of town. When I returned my vehicle on August 14, I immediately took it to the Nataş Kozyatağı Toyota service center in Istanbul and presented the necessary documents and policies. Despite this, th...
About two months ago, a crack appeared on the digital display screen of my 2023 Toyota Corolla. Although my vehicle is still under warranty, when I applied to the authorized service center Onatça in Sarıçam, Adana, I was informed after inspection that Toyota headquarters deemed the issue to be user-...
On September 14, 2025, my newly purchased Toyota Corolla Cross experienced a hydraulic failure. I contacted Toyota Road Assistance, and they sent a tow truck. However, the tow truck ended up breaking the axle of my vehicle. Since then, neither Toyota nor the towing company (Assist) has contacted me...
For about a year, I have been experiencing a paint peeling problem with my Toyota Corolla. This issue continues to persist, and my grievance grows worse each day. To resolve the problem, I contacted the Öztoprak dealership in İskenderun. However, they did not open a service record and told me the p...
We purchased our 2025 Toyota Corolla Hybrid Galaxy Full Package from the Sonkar dealership in Istanbul, paying ₺2,280,000 in full. The car currently has 8,000 km and is under warranty. Normally, only two people use the front seats. When we came to Bodrum for the summer, while I was abroad, guests ar...
My 2023 Toyota Hilux has had an AdBlue pump failure for about 4 months, and the issue still has not been resolved. I took my vehicle to the Malatya Toyota authorized service center, where it stayed for 20 days. At first, I was told the pump would be replaced under warranty, but later they claimed it...
About two months ago, I noticed rust on both the passenger and driver seats of my Toyota Yaris Cross. Since my vehicle is under warranty, I took it to the Aykon Gebze authorized service center. However, the service staff told me this was “normal” and said no action would be taken. Despite the vehic...
I am the owner of a Toyota Avensis with the license plate number 34 HF 6376. Due to a malfunction in my vehicle, I had my car towed to the Turkey Bursa Akkoyunlu Toyota Authorized Service on 02.07.2025. Based on the information that the issue was resolved, I went to the service on 05.07.2025 to pick...
On August 30, I took delivery of my Toyota C-HR from Toyota Gürses Istanbul. At the time of delivery, I noticed visible scratches on the vehicle. However, the delivery staff dismissed my concerns, stating, “This is not a scratch,” and treated us in an insulting and disrespectful manner, as if we wer...
The multimedia system I purchased as an option for my 2020 Toyota Corolla 1.6 Vision has been malfunctioning continuously for about two years. In addition, since the system’s version is not updated, many applications do not work properly; in particular, the Youtube.com app shows a “version insuffici...
I left my Toyota Yaris Cross at the Bursa Çavdarlı Plaza service center on August 2, 2025, due to a noise coming from the front suspension while driving at low speeds. Although my vehicle has been at the service center for 9 days, no solution has been offered so far. Unless I contact the service cen...
I had an accident in May. I gave my vehicle to the Toyota service center. It is August and I still haven't received my vehicle. I want my grievances to be compensated. Otherwise, I will take legal action and broadcast channels. I want to contact someone at Toyota headquarters.
On July 30, 2025, I used the Toyota Online Reservation System to reserve a Granite Gray Toyota Corolla Cross 1.8 Hybrid Passion Package from the Bursa Çavdarlı Authorized Dealership, priced at ₺2,069,000, with a ₺30,000 deposit. When I later contacted the dealership by phone, they told me that they ...
The 2024 model Toyota Corolla vehicle we purchased from your company experienced a severe engine failure (engine seizure) at only 6,500 kilometers, causing major inconvenience for our staff member who was on duty out of town. The vehicle was delivered to your authorized service center, Muhittinoğlu ...
