Trusting the Toyota brand, we purchased a brand-new vehicle that has been experiencing an unresolved chronic noise issue... for approximately 14–15 months. This noise recurs across different seasons and is a factory defect originating entirely from the vehicle itself. The timeline of our experience is
I am writing regarding the prolonged repair of my 2013 Toyota Auris 1.4 D-4D diesel vehicle, which has been left unusabl...e due to the unavailability of replacement parts. On July 9, while driving on the highway, I was forced to drive over metal debris that fell onto the road from a recycling truck t
I purchased my brand-new Toyota Corolla 1.5 Dream approximately 13 months ago from Toyan, an authorized Toyota dealershi...p in Ankara. Shortly after the purchase, an engine oil leak developed. I was informed that the issue was caused by a faulty oil seal and the repair was carried out under warranty,
I purchased my 2026 Toyota Corolla Dream X-Pack on 9 April 2026 and had front and rear parking sensors installed at the ...Toyota Sandıkçı Plaza Sakarya authorized dealer on 15 June 2026. During the ordering process two days before installation, I explicitly confirmed that the product to be installed w
"I thank the authorized Toyota service in Borova, İzmir, for its quick and problem‑solving intervention regarding the free renewal of the PPF coating."
In June 2025, I purchased a brand-new Toyota C-HR. At only 500 km, the front shock absorbers turned out to be defective ...and had to be replaced under warranty. The vehicle is now at approximately 13,000 km, and it pulls strongly to the right whenever I press the accelerator. I have been taking the c
The Auto Hold (brake hold) feature in my 2026 Toyota C-HR Hybrid automatically turns itself off every time I shut down t...he vehicle. As a result, I have to manually reactivate the feature every single time I start the car again. Especially in heavy city stop-and-go traffic, this creates a serious usa
Approximately two months ago, I purchased a brand-new Toyota C-HR. On April 24, I took the vehicle to Toyota ASF Kartal ...authorized service for its 1,000 km maintenance inspection. During this visit, I specifically informed the service staff that the front windshield wiper was not functioning properl
I am the first owner of my vehicle with plate number 21 LA 8**, a 2011 Toyota Yaris, which I have been using without any... problems since 2011. On 09.04.2026, I had the front windshield replaced at Çayırcıoğlu Otomotiv Şanlıurfa authorized service with service receipt number 20260409002. After this op
We purchased our 2010 Toyota Corolla Elegant, license plate 06 ** 1141, brand new. For about 5 years, the vehicle has ha...d minor paint defects that gradually worsened and eventually turned into serious peeling. Around 2 years ago, we contacted Toyota Efe Plaza regarding this issue. After the inspect
I took delivery of my Toyota Hilux in August 2022. About 7 months later, in March 2023, I noticed that the air condition...ing was not cooling properly and took the vehicle to the authorized Toyota Çavdarlı Bursa service center on April 3, 2023. The required part was only supplied on September 15, 202
In September, I purchased a brand-new 2025 Toyota Proace City from Toyota Göktepe Plaza. When the vehicle reached just 6...0,000 kilometers, it developed an AdBlue system malfunction, and this issue has been ongoing for about a week. Since the day I bought the vehicle, I have used only Shell-branded Ad
I am experiencing a serious quality issue with my 2023 Toyota Corolla. Today, while opening the door under normal use, t...he interior door handle suddenly broke and came off in my hand without any force. For a vehicle with approximately 30,000 kilometers that is still relatively new, the fact that suc
I purchased my brand-new 2026 Toyota Corolla 1.8 Hybrid Flame X-Pack from Bursa Toyota Çavdarlı Plaza. From the moment I... took delivery of the vehicle, I noticed that the rearview camera image quality was very poor. I previously owned a 2021 Corolla, and the rearview camera quality in that vehicle wa
My 2020 Toyota Corolla 1.8 Hybrid, with 156,000 kilometers, has recently started making a “clicking” noise from the susp...ension when turning. Because of this, I took the vehicle to the authorized Samsun Derindere Toyota service center. The service team stated that there is play in the axles and that
I purchased a 2025 Toyota C-HR as a disability vehicle, and it currently has 13,000 km on it. When I turn the steering w...heel fully to the right or left, there is a loud knocking or clunking sound. Because of this problem, I have taken the vehicle to Toyota Kardelen Service four times, but the issue
I own a 5‑year‑old Toyota Corolla with 50,000 km and a remaining 7‑year warranty. Despite this, the steering wheel on my... vehicle is visibly worn and deformed, which I do not consider normal for its age and mileage. About two weeks ago, I took my vehicle to the Bursa Toyota Çavdarlı authorized servic
On January 19, 2026, I purchased a brand-new Toyota C-HR from a Toyota dealership in Istanbul. When I took delivery of t...he vehicle, I noticed that it did not include either a first aid kit or a fire extinguisher. When I contacted Toyota customer service about this issue, I was informed that there i
On February 4, 2026, I brought my 2019 Toyota Corolla 1.8 Hybrid Flame X-Pack to Toyota Boranlar Mersin authorized servi...ce for its 90,000 km maintenance. During the inspection, a noise coming from the engine was noticed, but the exact cause of the problem could not be identified. Despite this, I was
On January 24, 2026, I went to take delivery of my 2026 Toyota C-HR from the Bursa Toyota Plaza Çavdarlı dealership, aft...er having completed all payments in full. During my inspection at the time of delivery, I discovered that the vehicle was being handed over to me with scratches in more than 10 dif
I own a 2024 Toyota C-HR and for some time I have been hearing a disturbing noise from the front suspension when reversi...ng while turning the steering wheel. This noise started around December 2025 and has been continuing since then. I took my vehicle to the Sakarya Adapazarı Sandıkçı authorized serv
I bought my Toyota Corolla 1.5 Dream, model year 2025, as a brand‑new vehicle on 3 May 2025. Around 9–12 December, the c...ar had to be towed to Ankara Toyota Toyan service because of an oil leak from the seal between the engine and the transmission. Although there was no impact, hit, or user error on
"Yetkili servis sorunumu çözdü "
I have a 2009 white Toyota Corolla, and there is paint peeling in various areas of the car. I am now afraid to even wash... my car because the paint peels off like paper. I am 43 years old, this is not my first car, and I have never experienced anything like this with other vehicles. Toyota representat
