A malfunction occurred in the right rear door hinge of my 2023 Honda City. I noticed this issue when the vehicle had approximately 51,000 kilometers on it and applied to an authorized service center to have it evaluated under warranty.
I took my car to the Haldız Honda authorized service center in İzmit, Kocaeli. I explained that the door hinge was faulty, that such a part should not fail under normal use without user error, and that it should be replaced under warranty. However, I was simply told that it was “not covered under warranty,” without any technical explanation or justification, and the hinge replacement was denied.
I believe this issue may be due to a manufacturing defect, as it is not normal for a door hinge to fail on such a new, low-mileage vehicle. I request that the right rear door hinge be evaluated under warranty, replaced with a new one, and that I be provided with a clear and detailed written explanation.
My 2023 Honda City currently has 45,000 km, and all periodic maintenance has been performed on time at the authorized Efe Plaza Honda service center. My vehicle is still under warranty. About a month ago, the smart entry button on the door handle stopped working. When I took my car in for service o...
I bought a brand-new 2021 Honda City 4D 1.5 Executive OTM PE model, and since the very first day, the car sometimes makes a strange noise and fails to start when I press the start button. It only starts after waiting a few minutes and trying repeatedly. I’ve taken it to several authorized service ce...
I own a 2021 Honda Civic Sedan and live in Denizli. After a traffic accident I had in Denizli in December 2025, I took my vehicle—at around 70,000 km at the time—to the Honda authorized service in Denizli. After their post-accident inspection, I was told the steering rack needs to be replaced, and I...
About 10 days ago, I noticed paint peeling on the left side of the rear window and the fuel filler lip of my 2019 Honda Civic. My vehicle does not have paint protection and this is the first time this problem has occurred. When I contacted the authorized service center in Zonguldak Ereğli, they info...
My 2022 Honda City has been having issues with the left side mirror for nearly a year - it just won't fold in. I took it to the Maltepe Honda Mutluhan...
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