XM

On 12th August 2025, I deposited INR 12,000 via UPI into my XM account, which was supposed to be credited within 60 minutes to 24 hours. I raised a complaint the same day, yet as of 14th September 2025—more than 32 days later—there has been no resolution, only repetitive template email replies with ...

I use the XM Forex mobile app, and for the last few days, I have faced a serious problem. When my trades go into profit and I press close, the app does not respond. My internet works fine, but the system blocks the action. A short time later, the position turns into a loss, and then the app closes ...

On August 28, 2025, I submitted a withdrawal request of $3,250 from my XM Global Standard account (No. 91742052) via bank transfer using Pratik Ödeme ve Elektronik Hizmetleri. However, only part of the money was credited to my account, and approximately $2,500 is still missing. I contacted customer...

I deposited $68 into my XM Forex MT5 account via bank transfer, but even after 40 hours, the money has not been credited to my trading account. I provided the payment receipts to customer support, yet all I was told was that the transaction was “updated.” No real progress has been made, and my fund...

On September 2 at around 11:00, while trading on XM.com, the platform connection was suddenly lost. I was unable to log back in for approximately 20 minutes. During this downtime, one of my trades that had been in profit was automatically closed at a much lower profit level, resulting in a $20 fina...

I opened a new account at XM and invested $550. With the profit, my total balance is $1,699. I used my friend's phone to withdraw money because my battery was dead. Then I received an email. They said third-party use is prohibited and deleted all the profits. Now I only see $550 in my account.I want...

On May 21, 2025, I deposited $830 into my XM trading account using the same method I’ve always used without any problems. But this time, the money never arrived in my account. It didn’t go through, nor was it refunded. It’s like the funds just disappeared into thin air. Since then, I’ve been emaili...

I submitted a $100 withdrawal request through XM on May 5, 2025, asking for the funds to be sent to my Halkbank account. It’s now been 24 days, and the money still hasn’t arrived. When I contacted XM support, they requested a bank statement. I provided the official statement from my bank—still, they...

I deposited funds into my XM Forex account and received a matching bonus. However, shortly after completing the deposit, I noticed that unauthorized trades were being opened under my account—without my knowledge or consent. At first, I thought maybe I accidentally triggered something, so I cautiousl...

I’ve been trading on XM and noticed that they apply significantly higher spreads than many other brokers I’ve used. These inflated spreads are not just a minor inconvenience—they directly affect trading outcomes and can quickly lead to loss of funds. For example, on the DAX index, I was hit with a ...

I’m writing this out of complete frustration and disappointment with XM. After finally starting to make consistent profits on their platform, totaling around ₺800, my account was suddenly flagged and shut down. The reason? They claimed that someone else had been trading on my behalf—which is absolut...

I invested in XM Global and managed to earn a profit through the trades I placed. Everything seemed fine at first—until I attempted to withdraw my earnings. That’s when the problems began. For weeks, they’ve been requesting document after document. Each time I submit exactly what they ask for, they ...

I was actively trading with XM Global Limited under ID number 68739654. On April 4, 2025, I opened a buy position on the Nasdaq at 0.30 lot size. As the trade moved into profit, I moved my stop-loss (SL) to a level that would lock in gains even if the price reversed—basic risk management. However, ...

I reached out to the XM Forex team several times over the past few days to request support with funding and to get help accessing signals. Instead of receiving real guidance, I was constantly met with vague replies like “go read this” or “listen to that.” No one offered any real support or even trie...

On April 7, 2025, at exactly 20:23, I made a deposit to my XM Global trading account. It’s now been well over 24 hours, and the funds still haven’t appeared in my account. I’ve followed every instruction correctly and expected a timely transaction as promised on their platform. I immediately contac...

I made two separate deposits to XM Global Forex—one for ₺32,900 and another for ₺35,000. Despite submitting all required documents multiple times, my funds still haven’t been credited to my account. Every time I contact support, they respond with the same excuse: “Your case is under review.” It’s be...

I had been using XM for nearly 3 months without any issues and was generally satisfied. Recently, my mother wanted to start trading too, so I helped her open an account. We ran into a problem during the deposit process, so we requested a phone call for assistance. They called us back—first they spok...

I submitted a withdrawal request to XM Global over a week ago, and since then, I’ve been caught in a never-ending loop of document requests. I provided everything they asked for—ID, proof of address, account details—yet my withdrawal still hasn’t been processed. I’ve reached out via email, but no o...

I lost access to my XM email account and cannot log in because I never receive the email verification code. For days, I’ve been trying to update my email address by submitting all required documents, yet XM’s customer support keeps delaying and ignoring my requests. I even sent a selfie for identit...

I’ve lost access to the email address linked to my XM account, and now I can’t log in because I’m not receiving the email verification codes. I submitted a detailed and documented request days ago to update my email address, but XM support has done nothing but stall. Despite following their instruc...