I have a standard trading account with XM Global, account number 351889285, and on 12 January 2026 at 07:01 am I deposited 3,000 INR to my account from my IPPB bank using the UPI method. Although the amount was successfully debited from my bank, it has still not been reflected in my XM Global trading account. This situation is preventing me from using my funds for trading and is causing me concern about the safety of my money. I contacted XM Global customer support about this issue, but I have not received any response so far. I request that my 3,000 INR deposit be promptly located and credited to my XM Global standard account number 351889285, or, if this is not possible, that the amount be immediately refunded to my original payment method. I also expect a clear written explanation for the delay and lack of response so that this kind of problem does not occur again.
I made a UPI deposit to my XM Standard MT5 trading account (account number 302018908), but the amount has still not been credited to my account balance. The payment was successfully completed on 3 January 2026 at 12:39 AM for an amount of 18,000 INR via UPI. The destination UPI account shown during ...
I hold a Standard account with XM Trading, and on 22 December 2025, I made a deposit of ₹15,000 to my trading account via UPI. The amount was successfully debited from my bank account, but it has still not been credited to my XM trading account, even though 6 days have passed. The main transaction r...
I hold a Standard account with XM Forex under account number 331833***. On 2 December 2025, I made a deposit of 6,000 INR via bank transfer from my Axis Bank account to fund this trading account. However, this amount has still not been credited to my XM account. Despite the passage of time and my re...
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