On 12th August 2025, I deposited INR 12,000 via UPI into my XM account, which was supposed to be credited within 60 minutes to 24 hours. I raised a complaint the same day, yet as of 14th September 2025—more than 32 days later—there has been no resolution, only repetitive template email replies with no real action. I even provided official proof from the beneficiary bank confirming that the funds were successfully credited to XM’s account, but the team continues to deny responsibility, refusing either to credit the amount to my wallet or issue a refund. If this is how XM handles a relatively small transaction, I cannot imagine the risk involved with larger sums. This is completely unacceptable for a broker that claims global trust and transparency. I demand XM Global take responsibility and resolve this immediately by either crediting my funds or issuing a full refund, as your reputation is clearly at stake.
I initiated a deposit of INR 25,000 on 20 November 2025 using UPI as the payment method. I copied the UPI ID, but while transferring, I mistakenly deposited INR 30,000. I have already raised the concern, but there has been no proper response except for templated replies. No accountability, no experi...
On April 7, 2025, at exactly 20:23, I made a deposit to my XM Global trading account. It’s now been well over 24 hours, and the funds still haven’t appeared in my account. I’ve followed every instruction correctly and expected a timely transaction as promised on their platform. I immediately contac...
On November 25, 2025, I submitted a withdrawal request for 1,500 USD through XM Global. Although my request was approved in the system, seven days have passed and the money still has not been deposited into my bank account. XM claims that the issue is caused by an intermediary institution, but since...
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