I have a forex trading account with XM Broker, and on 31 December 2025, I deposited 10,000 Rs to my trading account via UPI for account number 351403390. The amount was successfully deducted from my bank account, but it has still not been reflected in my XM trading balance. Since then, three days have passed, and I have contacted XM support multiple times by email and phone. Each time, I only receive the same reply that an investigation has been started, but there has been no real progress or clear update. No reference number has been provided for my case, and the situation has remained unchanged. I request that my 10,000 Rs deposit be credited to my trading account without any further delay and that I receive a clear and final resolution instead of repeated generic “investigation” emails.
I hold a Standard account with XM Trading, and on 22 December 2025, I made a deposit of ₹15,000 to my trading account via UPI. The amount was successfully debited from my bank account, but it has still not been credited to my XM trading account, even though 6 days have passed. The main transaction r...
I deposited an amount of ₹5000 into my XM Trading account via bank UPI on 18 December, but the funds have still not been credited to my trading balance. My XM ID/email is ashleymercha****@gmail.com. The payment was made from my Kotak Mahindra Bank account ending with 5724. After noticing that the am...
I deposited 40,000 INR into my XM trading account on 16th September 2025, but it has still not been credited. I have registered multiple complaints through email, yet the money has not been added to my trading account. I have already sent the proper documents for my transaction, including the bank s...
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