I hold a Standard account with XM Forex under account number 331833***. On 2 December 2025, I made a deposit of 6,000 INR via bank transfer from my Axis Bank account to fund this trading account. However, this amount has still not been credited to my XM account. Despite the passage of time and my repeated attempts to contact XM customer support, the deposit issue has not been resolved and I have not received any clear solution. I find it very concerning that such a basic transaction has remained pending despite multiple contacts. I request that my 6,000 INR deposit either be promptly credited to my XM account 331833*** or refunded back to my Axis Bank account, along with a clear explanation of what went wrong with this transaction so that this does not happen again.
I deposited 40,000 INR into my XM trading account on 16th September 2025, but it has still not been credited. I have registered multiple complaints through email, yet the money has not been added to my trading account. I have already sent the proper documents for my transaction, including the bank s...
On November 20, 2025, at 8:16 p.m., I deposited $2,352 USD into my XM account through mobile banking, but this amount still has not been credited to my XM account. Even though six days have passed since the transaction, the funds have neither appeared in my investment account nor have I received any...
On October 22, 2025, I deposited a total of $124 into my XM Global investment account via bank transfer in three separate transactions — ₺1,000, ₺2,000, and ₺1,000. However, the total amount has not been credited to my account, and even after several days, I have not received any refund either. Whe...
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