"Anyhow, after one week, XM solved the issue and the amount was credited to my wallet."
I am an XM Global client from India, and I use your platform for forex trading. On January 28, 2026, I made a deposit of $544 to my XM wallet using th...
Dear XM Compliance Team, I am writing to formally clarify a serious misunderstanding regarding a recent account verification process and the subsequent deduction of 2,861.45 USD from my account (ADJ01-COR12) linked to my trading account ID 92089452. I am a new user on your platform, and this situati...
On January 29, 2026, at around 10:00 a.m., I deposited $36 into my XMGlobal account via Google Pay. The amount was successfully debited from my bank account, but it has still not been credited to my XMGlobal trading account. I have contacted XMGlobal support multiple times regarding this missing dep...
I deposited INR 5,000 today into my XM trading account via Local Bank Transfer using the Paytm app, funded from my SBI bank account. The amount was debited, and the transaction shows as successful in Paytm, but the funds have still not been credited to my XM trading account. The deposit was made thr...
I am writing to report a serious problem with a deposit that has not been credited to my XM standard trading account. On 13/01/2026 at around 9:11 a.m. (Indian time), I deposited ₹8,000 via UPI from my State Bank of India account. The payment was sent to the receiver Hemanti Kum*** with UPI ID heman...
Yesterday at 1:39 PM, I made an online bank transfer of $460 from my VakıfBank account to an account belonging to XM Global, account number 110277704. However, even though 24 hours have passed, the money has still not been credited to my XM Global account in any way. As soon as I received the trans...
On January 8, I deposited approximately $140 USD into my XM Global account via bank transfer. I have the transaction receipt, and I was informed that the funds were successfully deposited; however, despite this, the amount still does not appear in my account balance. When I check both my bank recor...
I have been investing with XM Global for a long time, and despite experiencing the same issue multiple times, it still has not been resolved. I make transfers based on the bank account details provided by the company for EFT transactions via Kuveyt Türk, yet the funds repeatedly fail to appear in my...
I hold a Standard account with XM Trading, linked to my MT5 account number 410458608. On 14 January 2026 at around 12:25 a.m., I deposited ₹3,000 to t...
"There was a complaint, I thank your team, my problem has been resolved."
On January 9, 2025, I deposited $1,035 into my forex trading account with XM Global via bank transfer. The transaction receipt / reference number for ...
I have a standard trading account with XM Global, account number 351889285, and on 12 January 2026 at 07:01 am I deposited 3,000 INR to my account from my IPPB bank using the UPI method. Although the amount was successfully debited from my bank, it has still not been reflected in my XM Global tradin...
On December 31, 2025, I made a bank transfer of $575 USD to XM Global through Akbank online banking. Even though I have the official transaction receipt, the amount has not been credited to my XM Global account, and I have been left in this situation for over a week. After experiencing this issue, ...
"Solved"
On January 2, 2026, I deposited $460 USD into my XM Exchange futures trading account. Even though today is the fifth day, the funds have still not been credited to my account, and the transaction does not appear in my balance. Because of this delay, I am experiencing serious inconvenience. After fo...
On January 2, 2026, I deposited $460 USD into my XM Exchange futures account. As of today, it has been five days, and the money has still not been credited to my account balance. Because of this delay, I am experiencing financial harm. Due to this issue, I contacted XM Exchange customer service aft...
On December 30, 2025, I deposited $1,035 USD into my XM Global account via bank wire transfer (IBAN). Although the amount was successfully deducted from my bank account, it has not been credited to my XM account, and the transaction is still marked as incomplete. My XM account number is 390748358. ...
I made a UPI deposit to my XM Standard MT5 trading account (account number 302018908), but the amount has still not been credited to my account balance. The payment was successfully completed on 3 January 2026 at 12:39 AM for an amount of 18,000 INR via UPI. The destination UPI account shown during ...
I have a forex trading account with XM Broker, and on 31 December 2025, I deposited 10,000 Rs to my trading account via UPI for account number 351403390. The amount was successfully deducted from my bank account, but it has still not been reflected in my XM trading balance. Since then, three days ha...
I submitted withdrawal requests through XM to my own account totaling $660 USD. I made these withdrawals in four separate amounts: $170, $170, $120, and $200. However, when the payments were sent to me, they were made in euros instead of U.S. dollars, which was the currency I explicitly requested. ...
I hold a Standard account with XM Trading, and on 22 December 2025, I made a deposit of ₹15,000 to my trading account via UPI. The amount was successfully debited from my bank account, but it has still not been credited to my XM trading account, even though 6 days have passed. The main transaction r...
I deposited an amount of ₹5000 into my XM Trading account via bank UPI on 18 December, but the funds have still not been credited to my trading balance. My XM ID/email is ashleymercha****@gmail.com. The payment was made from my Kotak Mahindra Bank account ending with 5724. After noticing that the am...
I’ve been experiencing a serious issue with withdrawals from my XM Global MT4 account (account number 40228452) for about 10 days now. I submitted withdrawal requests on December 4, 5, and 12, 2025. On the same day, I made two withdrawal requests, one for $220 and another for $221. The $221 withdra...
I had three separate accounts with XM Global, and all of them were reset and then completely closed without my approval or any notification. My accounts had been reset for about a week, and as of yesterday, they were fully closed. As a result, I suffered a major financial loss of approximately $80,0...
On November 25, 2025, I submitted a withdrawal request for 1,500 USD through XM Global. Although my request was approved in the system, seven days have passed and the money still has not been deposited into my bank account. XM claims that the issue is caused by an intermediary institution, but since...
I hold a Standard account with XM Forex under account number 331833***. On 2 December 2025, I made a deposit of 6,000 INR via bank transfer from my Axis Bank account to fund this trading account. However, this amount has still not been credited to my XM account. Despite the passage of time and my re...