I hold a Standard account with XM Trading, linked to my MT5 account number 410458608. On 14 January 2026 at around 12:25 a.m., I deposited ₹3,000 to this trading account via UPI using Google Pay. The amount was successfully debited from my IDFC bank account, but it has still not been credited to my XM trading account. The main transaction reference number I have for this payment is 638010285649. Despite the successful debit from my bank, the funds remain missing from my XM account, which is preventing me from trading and is causing financial inconvenience. I contacted XM customer support regarding this issue, but the problem has not been resolved, and my funds are still unavailable in my trading account. I request that XM urgently investigate this transaction using the above reference number and immediately credit the missing ₹3,000 to my MT5 trading account 410458608, or provide a clear explanation of what has happened to this deposit.
I hold a Standard account with XM Trading, and on 22 December 2025, I made a deposit of ₹15,000 to my trading account via UPI. The amount was successfully debited from my bank account, but it has still not been credited to my XM trading account, even though 6 days have passed. The main transaction r...
I have a standard trading account with XM Global, account number 351889285, and on 12 January 2026 at 07:01 am I deposited 3,000 INR to my account from my IPPB bank using the UPI method. Although the amount was successfully debited from my bank, it has still not been reflected in my XM Global tradin...
I made a UPI deposit to my XM Standard MT5 trading account (account number 302018908), but the amount has still not been credited to my account balance. The payment was successfully completed on 3 January 2026 at 12:39 AM for an amount of 18,000 INR via UPI. The destination UPI account shown during ...
I deposited an amount of ₹5000 into my XM Trading account via bank UPI on 18 December, but the funds have still not been credited to my trading balance. My XM ID/email is ashleymercha****@gmail.com. The payment was made from my Kotak Mahindra Bank account ending with 5724. After noticing that the am...
I have a forex trading account with XM Broker, and on 31 December 2025, I deposited 10,000 Rs to my trading account via UPI for account number 351403390. The amount was successfully deducted from my bank account, but it has still not been reflected in my XM trading balance. Since then, three days ha...
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