I am writing about my Free Fire account with UID 895195016, which was scammed around 2019–2020 and has been out of my control since then. This account was originally created and played on my Samsung J2 and later on a Vivo Y15. It was linked to my Facebook account, where the profile name at that time...
I am using the Telegram app on an Android Vivo phone, and my account has effectively been frozen for about 20 hours. During this time, my messages are not being sent, and I am unable to use the application properly. I contacted Telegram support and tried to resolve the issue, but I have not received...
I am using a Vivo V3 Android phone, and since the last eFootball update, the game has been constantly hanging and freezing every time I play. Before this update, I was able to play without this problem, but now the game becomes unplayable after the update. I have not yet contacted customer support, ...
I have been using Telegram on my Vivo Android phone with an Indian phone number, and my number was suddenly banned without any prior warning or clear explanation. One day, when I tried to log in, I was simply informed that my phone number was banned, and I was not given any specific reason or detail...
On February 21, 2024, I purchased a Vivo Y36 phone from Vatan Computer. I had actually gone there to buy a Samsung or Xiaomi, and I had never even heard of Vivo before, but the sales representative convinced me by saying that Vivo was founded 20 years before Xiaomi, that it was a very high-quality b...
I have been using my Vivo V29 Lite for 1.5 years, and I have had sound issues from the very first day. During calls, the other person hears siren-like noises, and my voice cuts out. I bought the phone from Media Markt, and under warranty I sent it to KVK service a total of six times, and once to Viv...
I purchased the Vivo V50 5G from Media Markt about three months ago, paying $1,040. The phone was heavily promoted as being developed in partnership with Zeiss and offering superior camera performance. However, on the very first day of using the device, I realized that despite the Zeiss branding, th...
I play the eFootball game on my Vivo V29 Lite device, and ever since I started playing, I have constantly experienced a “momentum” issue in all game modes. This problem seriously affects my gaming experience. I previously contacted customer service to have the issue resolved, but I never received a ...
For the past three weeks, I haven’t been able to view my contacts directly because the contacts app on my Vivo X200 Pro changed. In addition, ever since the latest software update, I can’t access the last photo I took right after capturing it. Both issues are seriously affecting my daily use of the ...
I purchased my Vivo X200f Android phone from Teknosa one week ago, and it is under warranty with the invoice. From the very first moment I started using it, I noticed that the phone does not detect my SIM card contacts, so I cannot save new contacts to the SIM. The phone automatically saves all cont...
On October 19, while playing PUBG Mobile on my Vivo Y36 device, I accidentally purchased a 1000 UC crate using my in-game currency. I only opened the crate but did not use or equip any of its contents. I want to clarify that this purchase was entirely unintentional. I’ve made several in-game purcha...
On October 8, 2025, between 12:15 and 12:20 PM, I received a WhatsApp voice call from a +91 (India) number. Out of curiosity, I answered the call — but it was immediately disconnected. Right after that, I blocked the number. This is the first time I’ve experienced such an incident. I did not make an...
Even though I have an active Spotify Premium Individual subscription, the app refuses to open whenever I’m offline, and I can’t listen to my downloaded songs without an internet connection. I’ve tried this multiple times in different places with no internet access, but the issue repeats every time. ...
I purchased my Vivo Y22s phone about a month ago from the Media Markt store in Midtown Shopping Mall. When I bought the device, the store applied a plastic screen protector. However, shortly after, my phone fell, and this protector failed to prevent damage; about a quarter of the screen cracked, alt...
I started using my new mobile phone, Vivo V50e, to play Free Fire and my account was automatically suspended for 30 days. I don’t understand why this happened. Free Fire team, please help me—I am only using a new mobile device. Why was my Free Fire ID banned? Please help me, I really don’t know what...
Hello BDG Game Support Team, My name is Bittu M***, registered mobile number 7029293***, device model Vivo 1811, and bank account name Bittu M***. I am writing with a heavy heart because my BDG Game account has been banned. The most important reason this ban has been so devastating for me is that I ...
Hi Team, My account was hacked because my friend connected it directly to Telegram, Google, and Steam without my permission. Please deactivate all these linked connections and help me regain access to my BC account. UID: 24574870 Username: 10cr Email: mirrules99066**@gmail.com Device: Vivo T2 P...
Hello PUBG Mobile Support, I want to report a serious issue regarding my brother’s PUBG Mobile account. He has not logged in for three months, yet his account is now banned for 10 years. This is a mistake because the account’s username has been changed—it was originally yacinu7, but someone changed ...
Good day... My package shows as delivered, and they sent a photo of a woman who supposedly received it—but that person is not me. In fact, I don’t even know her, and she’s not a neighbor anywhere near my address. The street shown in the delivery photo doesn’t resemble mine at all, since the street w...
On November 23, we bought a Vivo V40 model phone worth ₺30,000, which my father and I have been using together. From the very first day, the phone overheated excessively and lagged severely. Shortly after purchasing it, I returned to the store. The staff kindly made some adjustments, but the overhea...
Hello, I purchased your Vivo V50 phone from a Vatan Bilgisayar store for ₺31,500. I mentioned that it came with a free headphone gift, but they told me there was no such offer — even though there actually was. I double-checked the campaign details on your official website before going to the store. ...
I bought my Vivo Y18 just two months ago, and I’m already dealing with serious issues that shouldn’t be happening on a brand-new device. The phone heats up for no reason—literally. Whether I’m listening to music, watching videos, or just casually browsing, it starts getting hot within minutes. And i...
I purchased a Vivo Y16 smartphone from Media Markt, along with a 2-year warranty and lifetime insurance for the screen protector. It wasn’t long before things started falling apart—literally. The screen began separating from the phone itself, even though I had barely used it under normal conditions....
I’ve had nothing but trouble with my Vivo Y22s, and I’m beyond frustrated. The phone deletes my saved contacts on its own—yes, you read that right. I save a number today, and within a week, it vanishes without warning. This keeps happening no matter how many times I re-save the contacts. I even chec...
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