Spotify

I use the Spotify Student subscription plan. On May 14, 2026, at 2:33 AM, I noticed that my payment had been charged twice at the exact same time. Even though my student package costs approximately $3, my bank card shows two separate transactions on the same date and time, resulting in a total charg...

I have a Spotify subscription, but I do not have two separate accounts. Despite this, approximately $3 was withdrawn from my card on both May 9 and May 13. How can this even happen? I want my money refunded immediately. I did not start any additional membership, upgrade, or second account. Being ch...

I have been using Spotify’s free version for a long time, and even though my account is registered in Turkey and I absolutely do not use any VPN or proxy service, Spotify has been detecting me as if I were abroad for the past 3–4 months. Because of this issue, I cannot use the application normally a...

I have been regularly using my Spotify account for a long time and paying approximately $3 every month through my bank card. However, since 10:00 PM on 08/22, I have been completely unable to access my account. After coming home, I first tried to play music on my phone. The application opened normal...

I made a payment for Spotify Premium today through FamPay, but despite the money being successfully deducted, I still have not received access to the premium service. The amount charged was ₹99, and the payment was processed successfully through FamPay under transaction ID FMPIB5465179464. However...

I recently discovered that money has been regularly withdrawn from my account under the name Spotify without my knowledge or consent. Previously, around $31 was taken without authorization from my old payroll card, which forced me to cancel that card and request a new one. Despite this, unauthorized...

On April 8, 2026, a charge of approximately $3 was withdrawn from my Ziraat Bank account via iyzico with the description “Spotify.com.” This transaction was made without my knowledge or consent. Previously, I had received SMS notifications indicating that payment attempts were unsuccessful due to i...

I only logged into Spotify through my iPhone using the free option. I did not choose any paid subscription, did not approve any plan, and most importantly, I never entered my card details. Despite this, I discovered today that $47 was charged from my Garanti Bank account without my knowledge or cons...

I signed up for Spotify’s 3-month Individual Premium trial campaign. I was aware that a charge would be made at the end of the 3-month trial period. However, about one week before the trial was supposed to end, $3 was charged from my account. Since this charge was made earlier than the agreed date ...

I bought a Spotify membership code through Yemeksepeti and activated it using the link sent to my email. The offer clearly stated that it included one month free, so I entered my credit card information as required. Even though I activated the code on November 10, a charge of ₺99 was still taken fro...

Yesterday, I purchased a Spotify Premium Individual plan for ₺15. Right after the payment, my Premium membership appeared as active. However, when I opened the app again today, it showed that my subscription was no longer active, and I could no longer access any Premium features. I’m using an Andro...

Since last night, I’ve been unable to use Spotify properly with my Free Individual account. Every time I open the app, the home screen displays an error message saying, “Something went wrong, please try again.” I’ve reinstalled the app multiple times, tried using different internet connections, and...

I’ve been using my Spotify Premium Individual subscription through the Android app, and for the past two months, my profile picture has been constantly appearing blurry. I’ve tried several times to re-upload the image, delete and reinstall the app, and even clear the cache, but nothing has fixed the...

Even though I have an active Spotify Premium Individual subscription, the app refuses to open whenever I’m offline, and I can’t listen to my downloaded songs without an internet connection. I’ve tried this multiple times in different places with no internet access, but the issue repeats every time. ...

I had a 1-month free trial on Spotify, and I was planning to cancel before the renewal date. Unfortunately, I forgot to do so and didn’t intend to continue the subscription, but on October 3, 2025, I was charged ₺59.99 without any prior notification. After noticing the charge, I immediately cancele...

Yesterday, I subscribed to a Spotify membership expecting to benefit from the advertised 2-month free trial. However, despite the promotion clearly stating that the first two months are free, my account was charged immediately. When I received the payment confirmation message, I noticed confusing w...

On 29.06.2025, I subscribed to the Spotify Premium 2-month free trial, expecting to explore the service during this period. However, to my surprise, my trial was abruptly canceled on 30.06.2025, just one day after activation. I am sharing my user ID and the email notification I received to provide ...

I closed my Spotify account in April 2025, yet I discovered unauthorized charges on my Ziraat Bank credit card for June. I have email confirmation proving my account was closed on 12.04.2025 and bank statements showing the amounts charged afterward. Despite the account closure, Spotify sent an emai...

I am experiencing a persistent issue with Spotify Premium Family subscription. Although I was previously able to join family plans without any problems, now whenever I try to join a Premium Family plan, I encounter an error message saying, "You can’t join this plan." This issue first appeared recen...

I created my Spotify account a long time ago using a Gmail address that I no longer have access to. I’ve been trying to update the email linked to my account, but Spotify keeps rejecting every Gmail I try—even though I’m 100% sure they’re correct. I’ve tested at least 10 different Gmail addresses t...

I’ve been trying to make a payment on Spotify, but nothing works—no matter what I do. I contacted customer support expecting a solution, but the response I received was honestly insulting. They told me they couldn’t fix the issue and that the payment team would handle it. But when the payment team ...

Hello, I am trying to purchase a Spotify Premium subscription, but I am unable to make a payment with any of my bank cards. I have tried multiple cards from different banks, but the payment does not go through. Despite contacting customer service multiple times, I have not received any solution. Add...

I have been trying to subscribe to Spotify Premium, but I keep getting error messages every time I attempt to complete the purchase. I don’t want my membership to expire, yet I can’t find a way to renew it. When I try to access the payment page, it either doesn’t load or redirects me to a blank scr...