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Complaints

74 complaints
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Spotify Premium Trial Ended Early Without Warning

7

I activated a four-month free Spotify Premium promotion through Trendyol on September 21, 2026, and used Premium without...

Spotify Premium Account Locked With Monthly Charges Still Active

1

I am experiencing an issue with being unable to use or cancel my Spotify Premium membership. Since switching to an iPhon...

Spotify Premium Login Not Working Despite Active Subscription

2

I have an individual Spotify Premium subscription, and I have been completely unable to log into the app for about an ho...

Spotify Login Error After Blend Feature Failed

3

While using the Spotify app on my Samsung M30s, I tried to create a Blend with another person, but the page would not lo...

Spotify Premium Has No Sound but Songs Play

11

I have a Spotify Student Premium subscription, but I have been unable to use the app properly for the past five days. Th...

Spotify Removed the Repeat Button for Free Users

22

I am very disappointed with the latest Smart Shuffle update in the Spotify app. Since this update, the option to replay ...

Spotify Premium Payment Went Through but Account Stayed Free

Yesterday, I purchased a Spotify Premium subscription through Spotify’s official website to use on my iPhone. The paymen...

Spotify Keeps Charging Me After I Canceled Premium

12

Even though I have not wanted to keep a Spotify Premium subscription for a long time, Spotify has been automatically cha...

Spotify Double Charged My Student Subscription Payment

10

I use the Spotify Student subscription plan. On May 14, 2026, at 2:33 AM, I noticed that my payment had been charged twi...

Spotify Subscription Payments Keep Repeating Unexpectedly

12

I have a Spotify subscription, but I do not have two separate accounts. Despite this, approximately $3 was withdrawn fro...

Spotify Is Applying Region Restrictions Incorrectly on My Account

10

I have been using Spotify’s free version for a long time, and even though my account is registered in Turkey and I absol...

Spotify Account Recovery and Password Reset Are Not Working

9

I have been regularly using my Spotify account for a long time and paying approximately $3 every month through my bank c...

I Paid For Spotify Premium But My Account Still Shows Free Plan

31

I made a payment for Spotify Premium today through FamPay, but despite the money being successfully deducted, I still ha...

I Did Not Subscribe but Spotify Keeps Charging My Card

13

I recently discovered that money has been regularly withdrawn from my account under the name Spotify without my knowledg...

I Encounter Unauthorized Spotify Subscription Charge on My Account

14

On April 8, 2026, a charge of approximately $3 was withdrawn from my Ziraat Bank account via iyzico with the description...

I Did Not Subscribe but Spotify Charged Me $47 Without Consent

7

I only logged into Spotify through my iPhone using the free option. I did not choose any paid subscription, did not appr...

I Demand Refund for Early Spotify Subscription Billing

14

I signed up for Spotify’s 3-month Individual Premium trial campaign. I was aware that a charge would be made at the end ...

Spotify Free Month Code Charged After Activation

November 26, 2025 6:58 PM23

I bought a Spotify membership code through Yemeksepeti and activated it using the link sent to my email. The offer clear...

I Face Spotify Premium Deactivation After Payment on Android Device

October 7, 2025 9:55 PM68

Yesterday, I purchased a Spotify Premium Individual plan for ₺15. Right after the payment, my Premium membership appeare...

Spotify Free App Keeps Showing “Please Try Again” Despite Internet Working

October 7, 2025 8:56 AM82

Since last night, I’ve been unable to use Spotify properly with my Free Individual account. Every time I open the app, t...

Spotify Premium Keeps Making My Profile Picture Blurry on Android

October 6, 2025 1:06 AM232

I’ve been using my Spotify Premium Individual subscription through the Android app, and for the past two months, my prof...

I Face Spotify Premium Offline Mode Not Working on Vivo Y35

October 4, 2025 5:43 PM21

Even though I have an active Spotify Premium Individual subscription, the app refuses to open whenever I’m offline, and ...

Charged Automatically by Spotify After Free Trial, Want Full Refund

October 3, 2025 1:23 AM20

I had a 1-month free trial on Spotify, and I was planning to cancel before the renewal date. Unfortunately, I forgot to ...