I am writing about my Hellcase account under the username “xgrki,” which was banned on 01/23/2026 for an alleged multi-account violation. Since that date, I have been unable to access or use my account. I believe this ban is unfair, and I am requesting that my account be fully reinstated. I did not ...
On December 22, 2025, I carried out multiple transactions on Hellcase, spending approximately 20 USD in total. In the 6 USD case battles, I consistently received returns worth around 1 USD, and in the 3 USD cases, the values were mostly around 20 cents. Despite trying different options, the system r...
I deposited 10 USD on Hellcase and opened cases, ultimately obtaining items with a total value of 27 USD. However, when I tried to send the M4A4 Hellish (Battle-Scarred) skin, which is valued at 21.55 USD, to my account, I noticed that unlike my other skins, there was no “send” or “sell” option avai...
I attempted to withdraw skins from Hellcase using my Steam account, but the system did not allow the transaction and displayed an error message saying, “There seems to be an issue with your account, please contact the support team.” I first encountered this problem about two hours ago, and despite t...
On September 15, 2025, at 7:54 PM, I made multiple credit card payments on Hellcase and obtained a Gamma Doppler Hunter Knife. However, when I requested the knife, it was not delivered and I was told that it was “out of stock.” When I contacted the support team, I was repeatedly told that I would no...
I deposited 20 USD on Hellcase using my credit card and opened cases, after which I attempted to withdraw an AWP Neo-Noir StatTrak (Minimal Wear) item. However, for the past two days, the system has continuously redirected me to exchange the item with another one on the marketplace and has been unab...
I deposited money into my Hellcase account 5 days ago. The payment was successfully withdrawn from my bank account, but the funds never showed up in my Hellcase balance. Since then, I've been trying to contact support—but there’s no live chat option, and their support team is completely unhelpful. A...
I opened a $6 case on Hellcase and won a $150 item. Naturally, I was excited and tried to withdraw it. But when I attempted to claim the item, I was told it was “out of stock” and was offered a $250 knife instead. They said I needed to send them an additional $100 to receive the upgrade. I paid the ...
I recently opened a new shop on Etsy and received a message claiming I needed to verify my bank details for account security. The message looked legitimate and redirected me to what appeared to be a verification page. Unfortunately, it turned out to be a scam. As soon as I entered my information, tw...
I deposited $20 into my Hellcase account, and literally one second later, I received a ban message stating: "You have been banned Until: 2075-03-06 Reason: until clarification with support." How is this even possible? I hadn’t even done anything wrong. There was no warning, no suspicious activity ...
I’ve been trying to withdraw an item from Hellcase for 3 days now, and all I’ve received from support is the same generic response: “Please be patient.” I opened a case, paid my money fairly, and got one of the worst knives in the game—but even that wasn’t available in their stock. Despite this, Hel...
Hellcase unfairly banned my account for no legitimate reason. The supposed justification? Something to do with my username, which makes no sense. I didn’t cheat, exploit, or break any rules. All I did was claim the daily free rewards like every other user. Apparently, that alone was enough for them ...
On September 29, 2024, around 3:29 PM, a charge of $80.15 (approximately ₺) was withdrawn from my bank card by Hellcase without my authorization. This deduction occurred while I was performing a simple PTT Vehicle Mileage (KM) Inquiry. I have never made any purchases from Hellcase, nor have I had an...
Hellcase permanently banned my account for no valid reason, and I am extremely frustrated. I reached out to customer support, and all they told me was that the system banned my account automatically. When I asked for further details or assistance, they simply responded, “We can’t unban it,” offering...
I was redirected from Etsy to a supposed verification link, and upon following the instructions, ₺190 (charged as $190) was suddenly withdrawn from my card by a site called Hellcase—something I had never even heard of until this happened. I only realized what it was after looking into the transactio...
On February 2, 2024, at around 6:39 PM, ₺200.15 (charged as $200.15) was withdrawn from my credit card by Hellcase. I have never visited this website, never signed up for any service from them, and certainly never authorized this payment. This transaction was completely unauthorized, and I am outrag...
I used Hellcase to sell my in-game skins through a trade linked to my Steam account. After accepting the trade, items worth around ₺900 were successfully transferred. However, I never received the payment. When I checked the transaction on the Hellcase platform, it showed as "trade canceled"—but my ...
Hellcase, through a transaction labeled as Cstore, unjustly withdrew ₺3182 from my account. I never purchased any product or service from them, nor did I authorize this charge. This deduction is completely unacceptable and has caused me significant financial distress. I demand a full refund of the ...
I was suddenly banned from Hellcase without any valid reason, and I’m asking for urgent help to resolve this issue. While browsing the site, I was checking item prices, starting from the highest to the lowest. I jumped to the last page of the inventory and then quickly clicked through several pages ...
I made a deposit to Hellcase by sending my items directly from my Steam inventory. After receiving their trade offer, I accepted it as instructed. The items were successfully removed from my inventory — meaning the trade went through on my end. However, the promised payment of approximately ₺200 nev...
Hello, today I opened a knife case on Hellcase.com worth around ₺122, and while I won a knife, I’m unable to receive it. The platform is now requiring me to go through an extra trade process, which I never agreed to or asked for. I do not want to engage in any trade — I simply want to claim the knif...
Last night, I completed a trade on Hellcase, sending my items through their bot system. The trade appeared to go through at first — the bot initiated the offer, and for a brief moment, it even looked like the items showed up in my Hellcase inventory. But soon after, everything disappeared. Now there...