Vivo

On February 21, 2024, I purchased a Vivo Y36 phone from Vatan Computer. I had actually gone there to buy a Samsung or Xiaomi, and I had never even heard of Vivo before, but the sales representative convinced me by saying that Vivo was founded 20 years before Xiaomi, that it was a very high-quality b...

I have been using my Vivo V29 Lite for 1.5 years, and I have had sound issues from the very first day. During calls, the other person hears siren-like noises, and my voice cuts out. I bought the phone from Media Markt, and under warranty I sent it to KVK service a total of six times, and once to Viv...

I purchased the Vivo V50 5G from Media Markt about three months ago, paying $1,040. The phone was heavily promoted as being developed in partnership with Zeiss and offering superior camera performance. However, on the very first day of using the device, I realized that despite the Zeiss branding, th...

For the past three weeks, I haven’t been able to view my contacts directly because the contacts app on my Vivo X200 Pro changed. In addition, ever since the latest software update, I can’t access the last photo I took right after capturing it. Both issues are seriously affecting my daily use of the ...

I purchased my Vivo X200f Android phone from Teknosa one week ago, and it is under warranty with the invoice. From the very first moment I started using it, I noticed that the phone does not detect my SIM card contacts, so I cannot save new contacts to the SIM. The phone automatically saves all cont...

I purchased my Vivo Y22s phone about a month ago from the Media Markt store in Midtown Shopping Mall. When I bought the device, the store applied a plastic screen protector. However, shortly after, my phone fell, and this protector failed to prevent damage; about a quarter of the screen cracked, alt...

Good day... My package shows as delivered, and they sent a photo of a woman who supposedly received it—but that person is not me. In fact, I don’t even know her, and she’s not a neighbor anywhere near my address. The street shown in the delivery photo doesn’t resemble mine at all, since the street w...

On November 23, we bought a Vivo V40 model phone worth ₺30,000, which my father and I have been using together. From the very first day, the phone overheated excessively and lagged severely. Shortly after purchasing it, I returned to the store. The staff kindly made some adjustments, but the overhea...

Hello, I purchased your Vivo V50 phone from a Vatan Bilgisayar store for ₺31,500. I mentioned that it came with a free headphone gift, but they told me there was no such offer — even though there actually was. I double-checked the campaign details on your official website before going to the store. ...

I bought my Vivo Y18 just two months ago, and I’m already dealing with serious issues that shouldn’t be happening on a brand-new device. The phone heats up for no reason—literally. Whether I’m listening to music, watching videos, or just casually browsing, it starts getting hot within minutes. And i...

I purchased a Vivo Y16 smartphone from Media Markt, along with a 2-year warranty and lifetime insurance for the screen protector. It wasn’t long before things started falling apart—literally. The screen began separating from the phone itself, even though I had barely used it under normal conditions....

I’ve had nothing but trouble with my Vivo Y22s, and I’m beyond frustrated. The phone deletes my saved contacts on its own—yes, you read that right. I save a number today, and within a week, it vanishes without warning. This keeps happening no matter how many times I re-save the contacts. I even chec...

I recently bought the Vivo Y18, and I’m already dealing with an annoying issue that makes the phone hard to enjoy. Whether I’m listening to music, watching videos, or playing games, the sound randomly goes up and down on its own. One moment it's loud, the next it's barely audible—without me even tou...

I’ve had ongoing problems with my Vivo phone that just don’t make sense for a brand that promotes performance. First, the photo album app constantly freezes. Sometimes it lags so badly I can’t even scroll through my pictures. On top of that, the entire phone slows down and freezes frequently—it’s li...

We recently bought two Vivo Y19s phones, thinking we were making a solid investment. But right away, we ran into a major issue that’s seriously affecting how we use these devices. When I connect my Vivo Y19s to my car’s Bluetooth system and try to make a phone call, I can hear the other person perfe...

I bought a Vivo Y19s from Media Markt, and right from the moment I unboxed it, I noticed that the vibration feature didn’t work properly. The phone doesn’t vibrate during incoming calls or when the alarm goes off—this is a serious problem for anyone who relies on silent alerts. I immediately report...

I bought a Vivo Y19s from Media Markt Metrogarden, and I’ve been having serious usability issues ever since. The touchscreen randomly freezes, especially while typing messages, and the keyboard often closes on its own. This makes texting or typing anything an absolute nightmare. It’s unpredictable, ...

I was planning to buy the Vivo Y36 through the official website, and before placing my order, I specifically contacted customer service to confirm payment options. I was told that the Akbank 6-month zero-interest installment plan would appear during checkout. Based on this information, I proceeded t...

I’ve been using my Vivo phone for about 1 to 1.5 years now, and over time, it has started showing frustrating performance issues—especially during mobile gaming. While playing PUBG Mobile, the screen sometimes just doesn’t respond to my touches. Even when I clearly press a certain spot, the phone ac...

I purchased the Vivo X100 Pro, a premium device priced close to ₺60,000, expecting top-tier performance. Unfortunately, it started showing serious screen issues not long after I began using it. The screen freezes and becomes unresponsive at random times. The only temporary fix is resetting the phone...

I’ve never experienced anything like this with a phone before. My Vivo Y21s suddenly stopped functioning normally. It appears to be charging when plugged in, but the truth is—it’s not charging at all. The moment I disconnect it from the charger, it shuts off instantly. When I try to power it back on...

I bought a Vivo Y22s and soon discovered it had a factory defect—the headphone jack doesn't work at all. Because I usually use Bluetooth headphones, I didn’t notice the issue right away. On top of that, the phone’s screen has a dead pixel. These are clearly manufacturing faults, not caused by me, so...

I’m experiencing a serious issue with my Vivo V40 Lite that’s affecting both my personal and professional life. Important notifications like calendar alerts, reminders, task updates, and emails simply do not appear. I’ve missed multiple important events and deadlines because of this. Even after togg...

Media Markt highly praised and recommended the Vivo V40 Lite when we bought it—but the problems started almost immediately, within the first month. The screen randomly goes black or flickers, especially after watching videos on social media or other apps. Even when I close the app, the video sound c...