I play Free Fire on a Vivo T2x phone and for the last 5 days I have been facing a serious problem whenever I play using ...Jio mobile data. During the match the game suddenly starts lagging, the character moves on its own and the screen sometimes freezes, so I cannot control the game properly and lose
I am using WhatsApp on a Vivo V29 device and on 14 October my account was suddenly banned. When I tried to log in, I was... shown a screen stating “This account can't use WhatsApp” and that I had violated the Terms of Service. I do not know what concrete action allegedly violated the rules and I was no
I am using the Migo application on my Vivo V25 device and today around 12:00 a.m. I received an in‑app warning stating t...hat my account and device were banned due to “insults and personal attacks.” Since this warning, I cannot log in or use Migo normally and I encounter error messages such as “The sy
I am using a Vivo U20 phone and since today around 10:00 a.m., right after I updated WhatsApp, the application has been ...constantly crashing. WhatsApp does not open properly and keeps closing again and again, as can also be seen in the error screen I shared. Because of this problem, I am unable to us
I am using a Vivo Y16 phone and for about three year I have been facing a serious problem. On my screen a message appear...s saying that device access has been paused due to multiple registrations/logins and it tells me to contact support. Because of this security restriction my device is blocked and I
My Telegram account linked to the phone number +91 8617343*** has been hacked and used without my permission. I noticed ...that my account appeared online on my friend’s phone even though I was not using Telegram on my current device. I previously used Telegram on a Vivo Y100a, and now I am using a Sam
I am using WhatsApp on my Vivo Y50 phone and my account has been restricted because I accidentally entered the wrong yea...r of birth while setting it up. After this mistake, the application started showing a “Ask your parent or guardian to scan this code with their phone” message and I can no longer u
Approximately one and a half years ago, I purchased a Vivo Y28 smartphone from a Türk Telekom retail store. About two mo...nths ago, the phone received a major system update, which significantly changed the user interface. Since installing this update, I have been experiencing serious software-related
For several weeks I have been unable to log in to my Jalwa.Game account. Every time I enter my registered phone number a...nd correct password, I receive the message “Error 116: User has been locked” and the login fails. I contacted your customer support regarding this problem but so far I have not rec
Approximately 10 months ago, I purchased a Vivo Y29 smartphone. Since the day I bought it, I have experienced persistent... Bluetooth connectivity problems when using the phone in my car. In particular, when connecting to our Peugeot 308, the person on the other end of my calls sometimes cannot hear me
I purchased a Vivo V30 Lite smartphone from the Vatan Bilgisayar Kocaeli İzmit branch. For approximately 40 days, since ...June 3, I have been experiencing a recurring issue where the phone's display suddenly goes completely black. The screen turns off without warning, nothing is visible, and this prob
I am using a Vivo 1610 device and for the last two months I have not been able to install the FamPay application. When I... try to download or install it, I get a message saying that this app is available for other devices, and it does not allow me to proceed further. I want to use FamPay because it is
I have been using the Likee short video app on my Vivo 1802 device and my account was banned 6 days ago. The ban reason ...shown to me was “Repeated or severe sensitive content violations.” I do not agree with this decision and I believe my account has been banned unfairly. After the ban, I submitted a
I am a Yalla Ludo user and my account has been unfairly blocked due to an issue related to fake diamonds. My Yalla ID is... 27857172*** and I access the game from a Vivo Y33s device. On 9/5/2026 my account suddenly went into blackout after the system detected fake diamonds. I would like to clearly stat
I am a regular player of the BIS game on my Android phone (Vivo), and after the latest update about two weeks ago, the g...ame stopped working properly. Every time I try to enter the game, it shows that the download is complete, but it does not allow me to log in and keeps asking for additional downloa
I am facing a continuous 4G network problem while using my Grameenphone SIM in my Vivo Y5 phone and I request your suppo...rt to resolve it. Even though I am using a Vivo Y5 with a Grameenphone SIM, I am not getting proper 4G service and I cannot use mobile internet normally. The connection is unstable
I am writing to complain about my Vivo 1906 phone and to request a full refund of the total amount I have. This phone wa...s sold to me in Karachi by a relative who brought it from another village, together with only the mobile and the charger. I paid for it in parts: first 8,000 PKR, then 6,000 PKR af
I have been playing Free Fire on my Vivo Y200 device for a long time and my account was suspended about 3 months ago. I ...had spent around 7 lakh rupees in total on this account for in‑game purchases and items, and I had built it up with a lot of time and effort. My account was suddenly suspended and
On my Vivo V60 Lite phone, I am experiencing an audio problem that occurs only in PUBG Mobile. For about three days, whe...never I enter the game, there is no game sound at all, and I also cannot hear the voices of other players in the game. My phone’s overall audio works normally, and there are no iss
About 4–5 months ago, I purchased a Vivo Y04 phone from the Teknosa store in Yalova Vega Mall for $273. I originally wen...t there planning to buy a Samsung phone, but based on the recommendation and praise of the store employee, I changed my decision and bought this device instead. Unfortunately, I no
While using my Google account on my Vivo 5G 27 phone, about two months ago ...the phone numbers stored in my contacts and some of my information suddenly
On January 20, 2026, I visited your MediaMarkt Mall of store to purchase two mobile phones. Although I initially had a d...ifferent model in mind before the purchase, your sales representative strongly recommended the Vivo Y31 model. They repeatedly stated that it had a superior processor and features
I purchased my Vivo V50 Lite phone on January 26 from the Teknosa store in Bornova, İzmir. Only two days after purchasin...g the device, I began experiencing crackling and distorted sound from the speaker. This issue clearly indicates a manufacturing or product defect, and it causes a disturbing level
About 4–5 months ago, I purchased a Vivo Y29 phone from the MediaMarkt Piazza Mall Kartal branch, and since the day I bo...ught it I have been experiencing ongoing problems. The phone keeps developing new issues, and I have now reached the point where it is becoming almost unusable. First of all, the
