I have been using HelloTalk with the username “ok_niy***” and on 30 May I realized that my device has been permanently r...estricted from creating new accounts. This restriction was applied because I had previously created multiple accounts to explore different languages, since HelloTalk only allows le
I am writing because I am experiencing an issue with the HelloTalk mobile app on Android regarding submitting my applica...tion as a teacher. I would like to be recognized on the platform based on the languages I speak, but I have not been able to find the correct page or form where I can submit my app
Hello HelloTalk Support Team, I am experiencing an issue with the Voice Room feature on my HelloTalk account. Whenever ...I try to access Voice Room, the app displays the message: “This feature is not available in your area.” I am currently using HelloTalk in India on a device with the model RMX5101_1
Hello HelloTalk Support Team, While trying to use the Voice Room feature, I receive the error message: “This feature is... not available in your region.” I have already tried clearing the cache, clearing app data, and reinstalling the application, but the issue still persists. Could you please check
I have been facing a device ban on the HelloTalk application for approximately 6 months. I acknowledge that I violated t...he rules in the past. However, I find it unfair that while many other users who engage in much more severe offensive and disrespectful behavior face no consequences, my accounts we
On the HelloTalk app, a user with the username “se***R” has been exploiting a vulnerability in the platform to access an...d share private information about me. This situation has been ongoing for approximately two weeks and has escalated to the level of harassment. I also believe the behavior involves
Three days ago, I purchased a one-month HelloTalk membership through my Vodafone line, and the payment was charged immed...iately. However, while using the app on my Android device, I keep receiving prompts—especially for features like English AI—telling me that I need to subscribe again. Even though I
While trying to create an account on the Hello Talk app using my email address “s***************@gmail.com” on an Androi...d device, I encountered an access restriction stating that I had opened too many accounts. This issue has been ongoing for about 3 days, and the app displays the warning: “You have
For the past 4 days, I have been experiencing issues with messaging all users on the HelloTalk app, as none of my messag...es are being delivered. To resolve the problem, I deleted and reinstalled the app and also checked my internet connection, but nothing changed. My account is registered under the u
For the past 4 days, I have been experiencing a messaging problem on the HelloTalk app where my messages are not being d...elivered to any users. To fix the issue, I deleted and reinstalled the app and also checked my internet connection, but nothing changed. My account is registered under the username
I made a few accounts on HelloTalk before, but I closed them and took a vacation from using the app for a bit. I'd like ...to come back and make a new account so I can utilize the platform again, but I can't because my old accounts were erased. I can't go on because I genuinely want to start over and j
I deleted my HelloTalk accounts after opening them a few times, and now I want to create a new account. However, since I... deleted my old accounts, I am unable to open a new one. Could you please help me? I would really like to use the HelloTalk app again, and I would be very happy if you could assist
Hi, I hope you are doing well. I deleted my HelloTalk account too many times and did not know that once deleted, it coul...d not be reopened. I would like to know what I can do to have it reopened and what steps are required. I want to continue using the app properly and in a consistent way from now on
On June 20, 2025, I paid ₺319 for a one-time HelloTalk membership. However, as of today, an additional monthly fee has b...een charged. Even though I selected the option for a single, trial-based membership, my subscription is somehow being renewed every month. This has caused me financial inconvenienc
I subscribed to HelloTalk expecting the monthly fee displayed in the app, which was ₺220. However, my Play Store was cha...rged for an annual subscription instead, which I never agreed to because the app never mentioned the yearly price. I canceled the subscription through Play Store, but I still haven
I’m currently facing an issue where I’m unable to log into my HelloTalk account, and I’m very concerned about losing acc...ess to it. I have several friends on HelloTalk, and I really don’t want to lose the connections I’ve made. This situation has been quite frustrating, as I’ve tried different method
I’m currently unable to send messages on Hellotalk due to a "temporary messaging ban." I’m unsure what caused this issue... and would appreciate your help in resolving it. I’ve recommended this platform to many friends and would like to understand why this restriction was placed on my account. Could yo
I received a violation notice on Hellotalk without doing anything wrong, and now I can’t access the app like I used to. ...I’ve been using the app daily for months and would like to continue doing so. Please help me restore my access to the app as soon as possible. As a dedicated member, I’m requesting
I had to delete my HelloTalk account, but now I want to reactivate it and am unable to do so. I even tried creating a ne...w account, but that didn’t work either. I reached out to HelloTalk support via email, but there’s been no response, which is incredibly frustrating. I need help recovering my old
I purchased a one-year VIP membership on Hellotalk after experiencing issues with the monthly option. I used the app for... about 40 days, but then had to delete it temporarily during my exam week. Later, a friend messaged me asking why I’d closed my account. When I checked, Hellotalk informed me that
About two weeks ago, I backed up my conversations on HelloTalk, anticipating a device change. I even performed multiple ...backups to ensure everything was saved. However, after switching devices, all my messages disappeared. I would like to recover my conversations, as I took all necessary steps to b
When I first started using HelloTalk, I had no issues with my profile photo. Now, however, no matter how many times I tr...y to update it, my profile picture continues to show up as an emoji rather than the actual image I uploaded. I’ve attempted to fix this by re-uploading the picture and even reinsta
Hello, I am unable to log into my HelloTalk account, with the username @b_ahme*****1957. This account is extremely valua...ble to me, and I am reaching out for assistance to regain access. It’s frustrating not to have a clear way to resolve such critical issues, especially for an app designed to connec
HelloTalk is a language exchange and social networking app developed by HelloTalk Inc. (Shenzhen XinHui Technology Co., Ltd.). Founded in 2012 by Zackery Ngai, the platform connects users worldwide to practice languages through real conversations.
Customer support email: Not clearly listed publicly; support is primarily handled via in-app help center and contact forms.
Phone number: No official customer support phone number is publicly available.
HelloTalk operates in the edtech and language learning industry, offering a social platform for language exchange. It uses a freemium model where basic features are free, while advanced tools require a subscription.
User sentiment is mixed, with recurring concerns around moderation, safety, and platform reliability.
If you’ve experienced issues with HelloTalk, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.
