HelloTalk

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26 Complaints
HelloTalk
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I Can’t Apply as Teacher on HelloTalk and Support Not Responding

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Muhamad
April 12, 8:57 pm
12

I Face HelloTalk Voice Room Not Available in My Area Error

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Ayan
April 10, 3:15 pm
101
i-face-hellotalk-voice-room-not-available-in-my-area-error-1.jpg

HelloTalk Voice Room Not Available in My Region Error

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Ayan
April 10, 8:14 am
8
hellotalk-voice-room-not-available-in-my-region-error-1.jpg

HelloTalk Support Not Resolving Device Ban Appeal Requests

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Neslihan
March 28, 5:26 pm
6

HelloTalk App Fails to Load Messages on Android Device

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Ha Sh
February 04, 10:20 pm
84

HelloTalk Account Sharing Personal Information Without Consent

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Ömer
December 23, 2025 5:32 am
34

HelloTalk Premium Not Unlocking Features After Payment

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Mazlum
September 28, 2025 5:57 pm
22

I Cannot Send Messages on HelloTalk With My Account

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Melek
August 21, 2025 11:39 am
100

HelloTalk Messaging Not Working on My Account “Im_melek68” for 4 Days

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Melek
August 21, 2025 11:38 am
47

I Cannot Create a New HelloTalk Account After Closing the Old One

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Pınar
August 02, 2025 10:42 am
134

Unable to Open a New HelloTalk Account After Deleting Previous Accounts

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Pınar
August 02, 2025 10:35 am
111

How to Reopen a Deleted HelloTalk Account After Multiple Deletions

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Zülküf
July 29, 2025 6:06 pm
98

HelloTalk Wrongly Renewed My One-Time Membership as Monthly Subscription

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Yunus
July 20, 2025 7:26 pm
28

HelloTalk Charged Me Annual Fee Instead of Monthly

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Nilüfer
April 09, 2025 1:43 am
50

Need Help Recovering My HelloTalk Account

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Zühre
September 29, 2024 9:05 pm
139

Unable to Send Messages on Hellotalk Due to Temporary Ban

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Burak
August 27, 2024 2:51 pm
145

Unjust Violation on Hellotalk – Requesting Immediate Access Restoration

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Behzat
August 27, 2024 1:31 pm
54

Unable to Recover or Create New HelloTalk Account – No Support Response

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Öznur
June 30, 2024 5:52 pm
214

Hellotalk Closed My One-Year VIP Account Without Cause

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Elimizdeki
June 06, 2024 4:04 pm
45

Lost Messages After Device Change on HelloTalk Despite Multiple Backups

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Aslı
May 29, 2024 5:38 pm
58

HelloTalk Profile Photo Not Displaying – Stuck as Emoji Despite Updates

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Esma
May 09, 2024 9:30 pm
57

HelloTalk Account Access Blocked – Need Assistance to Restore Login

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Mahmut
March 17, 2024 12:39 am
39

Hello Talk Profile Picture and Bio Not Displaying – Need Assistance

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Telat
March 08, 2024 8:44 pm
53

Brand Overview: HelloTalk

HelloTalk is a language exchange and social networking app developed by HelloTalk Inc. (Shenzhen XinHui Technology Co., Ltd.). Founded in 2012 by Zackery Ngai, the platform connects users worldwide to practice languages through real conversations.

Contact Info

Customer support email: Not clearly listed publicly; support is primarily handled via in-app help center and contact forms.

Phone number: No official customer support phone number is publicly available.

Industry and Operations

HelloTalk operates in the edtech and language learning industry, offering a social platform for language exchange. It uses a freemium model where basic features are free, while advanced tools require a subscription.

  • Language exchange with native speakers via chat, voice, and video
  • AI-powered translation and grammar correction tools
  • “Voicerooms” for real-time group conversations
  • Social feed (“Moments”) for sharing posts and interacting globally
  • Premium subscription for advanced features and multiple languages

User Sentiment

User sentiment is mixed, with recurring concerns around moderation, safety, and platform reliability.

  • Reports of harassment, inappropriate messages, and lack of strict moderation
  • Account bans or restrictions without clear explanations
  • Concerns about age verification and user safety
  • Complaints about VIP subscription pricing and limited free features
  • App bugs and technical issues affecting user experience
  • Delayed or insufficient responses from customer support
  • Content moderation complaints, including censorship concerns

Share Your Experience

If you’ve experienced issues with HelloTalk, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.