I have been using my Vivo V29 Lite for 1.5 years, and I have had sound issues from the very first day. During calls, the other person hears siren-like noises, and my voice cuts out. I bought the phone from Media Markt, and under warranty I sent it to KVK service a total of six times, and once to Vivo’s own service center. After the first submission, my phone was replaced with a new one, but I continued to experience the same problem with the new device as well. Every time, I was told “there is no issue,” and the device was sent back to me. However, I have video recordings clearly showing the problem, and I’ve heard from other users that similar issues occur with this model series.
Throughout this entire process, my issue has not been resolved, and the problem still continues. For this reason, I am requesting either an exchange for a higher-end model or a full refund.
Media Markt highly praised and recommended the Vivo V40 Lite when we bought it—but the problems started almost immediately, within the first month. The screen randomly goes black or flickers, especially after watching videos on social media or other apps. Even when I close the app, the video sound c...
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We recently bought two Vivo Y19s phones, thinking we were making a solid investment. But right away, we ran into a major issue that’s seriously affecting how we use these devices. When I connect my Vivo Y19s to my car’s Bluetooth system and try to make a phone call, I can hear the other person perfe...
On February 21, 2024, I purchased a Vivo Y36 phone from Vatan Computer. I had actually gone there to buy a Samsung or Xiaomi, and I had never even heard of Vivo before, but the sales representative convinced me by saying that Vivo was founded 20 years before Xiaomi, that it was a very high-quality b...
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