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Complaints

21 complaints
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Refund Request Due To JustDone Website Being Unusable After Payment

June 26 5:37 AM23

I am writing to report a problem with my Just Done AI access after making a payment via BTN Mobile and to ask for your h...

1

Refund Request For Unintended JustDone Subscription Renewal

June 17 10:00 AM15

I am writing to request a refund for an unintended subscription renewal on my Justdone account. On 17/06/2026 at approxi...

I Ask Justdone To Give Me A Refund

April 21 10:40 PM4

I purchased a service from Justdone through its website using the “Buy with PayPal” option. Initially, I paid 2 dollars ...

I Demand Refund for JustDone Auto-Renewal Charges I Did Not Approve

April 13 8:07 AM10

I have discovered that I have been charged for a JustDone subscription that I did not knowingly subscribe to or intend t...

JustDone AI Unauthorized Charge After Seven Day Plan Subscription

April 10 2:11 AM9

I am writing regarding an unauthorized charge of $20 made today, approximately one hour ago, by Justdone AI to my card e...

Justdone AI Charged Me but Did Not Activate My Subscription

January 14 6:51 PM41

I purchased a weekly plan from Justdone AI today, around 12:30–13:00, using my Visa credit card and the email address ru...

Justdone AI Charges $39.99 Without Consent After Free Trial

January 10 1:01 PM163

I signed up for a 7-day trial with Justdone AI, and the cost of that trial was clearly stated. However, on January 9 at ...

Justdone Converts $1 Trial Into $40 Subscription Without Consent

January 8 9:11 PM35

I signed up on the Justdone website for a 1-day membership costing $1. However, without my consent or any notification, ...

Justdone Unauthorized Subscription Charge Demands Refund

January 2 2:13 PM24

I signed up for a membership on the Justdone platform, but the subscription duration and pricing terms were not clearly ...

Justdone AI Makes Unauthorized Extra Charge on Monthly Subscription

January 2 1:46 PM39

While I was using a monthly subscription on the Justdone AI platform, I am filing a complaint because an additional char...

Justdone Charges $39.99 Without Any Account or Consent

December 21, 2025 9:37 PM34

Even though I have no membership or registration with the company Justdone, I noticed that on December 16, 2025, a hold/...

Justdone.com Bills My Card Three Times Without Approval

November 20, 2025 12:32 PM20

Since November 8, 2025, I started using the service on justdone.com with a standard membership. I created the membership...

Justdone.com Charged My Card Without Notice

November 13, 2025 3:10 PM84

I had previously purchased a digital service from Justdone.com and paid the fee. However, on November 8, a charge of $47...

Justdone Tried Charging My Card Without Consent

September 26, 2025 3:09 PM80

Even though I do not have any membership with the Justdone website and have never used their services, an attempt was ma...

Unauthorized Justdone.com Charge Refund Request

August 23, 2025 1:00 AM127

On August 15, 2025, I paid for a “revision” service for my thesis on Justdone. Then my card was charged $2 and later $10...

Just Done Upgraded My Plan Without Permission — How to Dispute It

June 26, 2025 12:03 AM38

I purchased only a 7-day access package from the Just Done website, and after that period I did not use the service or r...

JustDone App Charged My Card Without Use

June 23, 2025 3:24 PM89

I am a student, and I did not use the JustDone app. I only logged in once, and I never even saved my card information, y...

JustDone Subscription Still Charging After Cancellation

June 1, 2025 11:54 AM31

Hello, I canceled my subscription number 1733019 from the Just Done translation website, and I also had the transaction ...

Justdone AI Detector Gave a False Result

April 28, 2025 4:20 PM35

The website Justdone.com, which offers an AI-detection service, flagged an article I wrote back in 2010 as 92% AI-genera...

JustDone: Brand Overview

JustDone is an all-in-one artificial intelligence platform designed to assist students, writers, and marketers with content creation and analysis. Operated by Techwave Solutions Limited, the company provides a centralized workspace for drafting, rewriting, and refining academic or professional text.

Industry and Activities

Operating primarily in the educational technology and AI software sectors, JustDone offers an extensive suite of over 35 web-based tools. The brand's core services revolve around content detection, originality checking, and automated text enhancement. Their main offerings include:

  • AI Detector: A tool built to identify content generated by popular language models such as ChatGPT, Claude, and Gemini.
  • AI Humanizer: The platform's flagship feature, which rewrites flagged AI text to bypass detection algorithms and mimic a natural human tone.
  • Plagiarism Checker: A utility used to verify content originality and maintain academic integrity.
  • Writing Assistants: A collection of supportive features, including grammar checkers, summarizers, paraphrasers, and citation generators.

User Trends and Common Complaints

While some users appreciate the convenience of having multiple writing tools in one place, online reviews and complaint platforms highlight several recurring issues that new consumers should be aware of:

  • Subscription and Billing Challenges: The most prominent user grievance involves the platform's billing practices. Customers frequently report difficulties when trying to cancel their 7-day trials, encountering system errors during the cancellation process, and facing unexpected recurring charges.
  • Customer Service Accessibility: Users have noted that reaching out to customer support regarding refund requests or billing disputes often results in canned responses and long waiting periods.
  • Inconsistent Tool Accuracy: Many users complain about false positives, stating that the AI Detector frequently flags completely original, human-written text as AI-generated. Furthermore, some reviewers claim that the AI Humanizer occasionally degrades the quality, clarity, and phrasing of the text.
  • Aggressive Marketing: Consumers have expressed frustration over misleading advertisements and the sheer volume of promotional emails received, especially immediately after attempting to close an account.

Share Your Experience

Have you used JustDone for your academic papers or content creation needs? Whether you enjoyed their writing tools or faced challenges with their subscription model, we highly encourage you to write a review and share your personal experience to help other users make an informed decision.