PUBG Mobile Wrongly Banned My Brother’s Hacked Account ID 55556851672 for 10 Years

Hello PUBG Mobile Support, I want to report a serious issue regarding my brother’s PUBG Mobile account. He has not logged in for three months, yet his account is now banned for 10 years. This is a mistake because the account’s username has been changed—it was originally yacinu7, but someone changed it to Kara31. This strongly suggests that his account was hacked. The login was made using an Honor 90 device, and no other phones were used. This needs to be investigated and resolved immediately. PUBG Mobile, please help recover this account and remove the unfair ban! My brother did nothing wrong, and he should not be punished for someone else’s actions. Please fix this issue as soon as possible! Account ID: 55556851672 Device: vivo y28s