I am the owner of a Toyota Avensis with the license plate number 34 HF 6376. Due to a malfunction in my vehicle, I had my car towed to the Turkey Bursa Akkoyunlu Toyota Authorized Service on 02.07.2025. Based on the information that the issue was resolved, I went to the service on 05.07.2025 to pick...
On June 17, 2025, I bought a Toyota Proace City, only to find out later that it didn't include a spare tire. Upon reaching out to the company for clarification, I was informed that Toyota does not provide a spare tire with these vehicles. This was not communicated to me at any point during the purch...
I purchased my Toyota Corolla Cross at the end of December 2022. On the morning of May 12, 2025, the vehicle suddenly wouldn’t start. The authorized Toyota service center informed me that the battery was completely discharged. However, they told me the system didn’t allow them to replace it, so they...
I am a 2022 Model 1.5 Dream package Toyota Corolla user. Two and a half months ago, I took my vehicle to the Toyota Authorized Service ALJ Automotive in Çekmeköy to have its 30 thousand maintenance done and to show the fault I noticed on the temperature gauge. My vehicle's maintenance was done for 8...
On January 23, while driving my brand-new City AGE car on the road to Denizli, I had a minor accident at night. I live in Fethiye, but I was told my car needed to be taken to Toyota because it was nearby. My car was towed to Denizli Toyota Plaza Yarımca. After discussions with the service team, I wa...
For the past 5 months, Toyota has failed to supply the necessary parts for my Hilux, leaving my vehicle unusable. Every time I contact them, they keep delaying the delivery dates, creating endless frustration and inconvenience. Because of this ongoing delay, my vehicle's inspection period has expir...
My Toyota Corolla Cross developed a steering rack issue, and since the car is under warranty and has regular service maintenance, the dealership confirmed that the part would be replaced. However, 51 days have passed, and my car is still not repaired. My wife uses this car daily to take our child t...
I contacted dealers to purchase a Toyota Hilux, but they said they didn’t have it in stock. I then reached out to Toyota Türkiye and received the same response. The official distributor also stated that they didn’t have the vehicle and had no exact information on when it would arrive in Türkiye. How...
Dear Friends, As someone who has always been a huge Toyota fan—90 out of my 100 posts are about the Toyota Hilux—I never thought I’d say this: I will never buy a Toyota again. The reason is my experience with Toyota Turkey and my 3-month-old Toyota Hilux. Here’s what I’ve been dealing with: Passen...
"Since the process of obtaining parts for my vehicle is ongoing, Toyota provided me with a replacement vehicle on 12/03/2024 to alleviate the inconvenience of being without a car. I was told that the service would be provided until my own vehicle is delivered."
I have encountered serious problems with the service centres of Toyota Türkiye. I was informed that the repairs on my damaged car would take about a m...
I am writing to express my deep dissatisfaction with Toyota Turkey's handling of a critical safety issue with my vehicle, a 2012 Toyota Auris 1.4D4D (license plate: 07 C** **). In April 2024, I ordered an airbag control unit (part number 891700W330) from Toyota Bakırcılar, an authorized service cent...
In 2021, I purchased a Toyota CHR, and the windshield washer motor has been consistently problematic. Sometimes it sprays water, sometimes it doesn't, and it never sprayed water on the rear window—I thought that feature didn't exist. I mentioned the issue several times at the service center, and the...
It seems that all customers are experiencing the Toyota PCS AdBlue malfunction. The service maintenance for the Toyota Hilux is scheduled every 10,000 km, but the AdBlue light turns on at 7,500 km. When you request an appointment from the service center, they give you a slot one week later. As a res...
"Thanks"
My Hilux' check engine light turned on and I visited the dealer to learn that the DPF sensor needs to be replaced. Unfortunately they do not keep even...
I've been driving my Toyota Yaris 1.4 diesel, purchased in 2012, for 12 years, and my family prefers Toyota for our other vehicles as well. However, we encountered the chronic air flow sensor issue that plagues 1.4 diesel cars. I delivered my car to Efe Anka Motor Vehicles Service Construction Contr...
I've been waiting for about a month for a front windshield replacement. My vehicle is a Toyota Proace City, a collaborative production of 5 brands, and I believe it should have one of the most readily available parts. It's unusual for me to be kept waiting so long for a front windshield replacement,...
Four months ago, I purchased a 2023 model Toyota Corolla. Unfortunately, due to a collision with a dog, the radiator sustained damage. I left my car at the Toyota service center in Edirne about a month and a half ago. Initially, I was told it would be ready by May 15th, but later, I was informed tha...
I had a mishap with my 2011 Yaris on December 4, 2023. I gave the go-ahead to the Toyota Bakırcılar Antalya service center on December 26, 2023, to handle the necessary repairs. After a seemingly endless wait for parts from overseas, the car was ultimately repaired. Unfortunately, due to the delayed...
On December 30, 2022, we excitedly purchased a brand-new Toyota Corolla 1.5 Dream Multidrive S from Ankara Toyota Efe. At just 13,000 km, the dashboard displayed warnings for EPB Failure, Drive Start Control Failure, and Engine Check, advising us to visit the dealership. On April 4, 2024, I took my ...
To the Attention of Toyota Management, I purchased 2 Toyota Corolla Cross hybrid cars from Ortaköy Toyota Distributor. On September 26, 2023, I had a small accident where my car did not hit or crash into anyone or anything, but only passed over a high sidewalk with only my left front tire. On Janua...
In July 2023, I had an accident. It took 110 days for my car to be repaired and delivered. However, one part was missing, creating an unsightly appearance. As of February 21, 2024, 195 days have passed, yet the part still hasn't been procured. I see that Toyota Turkey fails to provide a solution. I ...
I have a 2010 Toyota Urban Cruiser 1.4 D4 4WD, right now, I've been looking for a clutch plate for my car, haven't been able to use my car for almost 5 months because I can't find an important part. I've been talking to Toyota Turkey, hoping they could help me out, but unfortunately, I haven't had...
When I experienced the earthquake of February 6 in Hatay, I survived a shock, but Toyota's victimization and leaving us in the middle with my 2 children cannot be beaten. My car was under the rubble in the earthquake on February 6, My file was prepared by the insurance company on February 9, and alt...
My Toyota Corolla was involved in an accident. On May 15, 2023, I took it to the authorized Nataş service center in Istanbul Göztepe for repairs covered by my insurance. When I spoke with the staff in the repair department, they mentioned that there was a technician shortage and that there were many...