VFS Global UK Visa Appointment Stuck on Payment in Progress

I am writing about a problem I experienced today while trying to book a UK visa appointment through VFS in Kumasi, Ghana. After attempting to make the booking, the system shows the message “Your appointment is not confirmed and your payment is in progress,” and I am unable to select or book any appointment date. No money has been deducted from my card or bank, but the system appears to be stuck in this “payment in progress” status and does not allow me to proceed or start a fresh booking. This situation prevents me from scheduling my UK visa appointment and is causing delay and uncertainty. I kindly request that this technical issue be checked urgently, that the stuck transaction or session be cleared if necessary, and that I be allowed to book an appointment date normally through the system. I would appreciate it if you could resolve this as soon as possible and inform me of the steps I should take.