My Toyota Corolla Cross developed a steering rack issue, and since the car is under warranty and has regular service maintenance, the dealership confirmed that the part would be replaced. However, 51 days have passed, and my car is still not repaired.
My wife uses this car daily to take our child to school, and I am deeply concerned about driving safety. The authorized service center keeps saying the part has not arrived, and when I contacted Toyota’s main office, I received no real solution.
People choose Toyota for its reliability and service guarantee, but this experience is unacceptable. Toyota, resolve this issue immediately! This delay is unreasonable, and I need my car fixed now!
On September 14, 2025, my newly purchased Toyota Corolla Cross experienced a hydraulic failure. I contacted Toyota Road Assistance, and they sent a tow truck. However, the tow truck ended up breaking the axle of my vehicle. Since then, neither Toyota nor the towing company (Assist) has contacted me...
Dear Sir/Madam, I would like to address an issue regarding my 2019 model Toyota Corolla, which I took to your authorized service center following a minor accident. Despite my vehicle still being under warranty, I have not been provided with a replacement vehicle, and the repair process has already e...
I discovered severe corrosion on the underbody chassis profiles of my Toyota Corolla, which supposedly comes with a 12-year chassis warranty. Shockingly, this issue appeared in the 11th year of ownership when I lifted the vehicle for inspection. I contacted customer service, and they directed me to ...
Since purchasing my Toyota Corolla, I have experienced a chronic brake pad system issue that appears to stem from manufacturing defects. When the car has been parked for an extended period, such as overnight, there is a noticeable squeaking noise from the brake system when I first press the brake pe...
I purchased my Toyota Corolla Cross at the end of December 2022. On the morning of May 12, 2025, the vehicle suddenly wouldn’t start. The authorized Toyota service center informed me that the battery was completely discharged. However, they told me the system didn’t allow them to replace it, so they...
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