I have encountered serious problems with the service centres of Toyota Türkiye. I was informed that the repairs on my damaged car would take about a month to complete. It's been three months, and my car is still not ready. The prolonged repair time has led to significant inconvenience, and not having a replacement vehicle during this time has further compounded the challenges. It is disappointing for a well-known brand like Toyota, which also produces in Turkey, to experience spare part shortages that adversely affect its customers. I look forward to a prompt resolution to this issue, the timely delivery of my car, and the implementation of measures to prevent similar problems in the future.
In July 2023, I had an accident. It took 110 days for my car to be repaired and delivered. However, one part was missing, creating an unsightly appearance. As of February 21, 2024, 195 days have passed, yet the part still hasn't been procured. I see that Toyota Turkey fails to provide a solution. I ...
My Toyota Corolla 1.4 diesel has a problem with how much oil it uses. When Toyota couldn't find a solution, I had no choice but to take legal action. Due to manufacturing flaws that were not made public, the court decided that the car should be replaced. But Toyota Turkey is not helping in any way w...
My name is Rukiye Kantarcılar, and I am from Turkey. The recent earthquake has destroyed my house, and to make things worse, my Toyota Corolla 2022 model car was damaged. I took my car to Toyota Otojen service in Konya, but they didn't have the necessary tools to repair the engine system. I was shoc...
My 2023 Toyota Hilux has had an AdBlue pump failure for about 4 months, and the issue still has not been resolved. I took my vehicle to the Malatya Toyota authorized service center, where it stayed for 20 days. At first, I was told the pump would be replaced under warranty, but later they claimed it...
I am absolutely outraged with Toyota and their Onatça service center in Adana! I own a 2011 Toyota Corolla, and back in January, I brought it in because the paint was peeling. They took pictures, told me they'd get approval, and promised to call me back. Well, it's been six months now, and I've hear...
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