On December 30, 2022, we excitedly purchased a brand-new Toyota Corolla 1.5 Dream Multidrive S from Ankara Toyota Efe. At just 13,000 km, the dashboard displayed warnings for EPB Failure, Drive Start Control Failure, and Engine Check, advising us to visit the dealership. On April 4, 2024, I took my car to the Toyota Plaza Toyan service center, where they said the part needed replacement under warranty. They delayed providing a replacement vehicle even though the service form stated one would be given if repairs took more than 10 business days. Due to the holiday, we were left without a car and faced significant inconvenience, especially with a baby. It took 22 days to get a replacement vehicle. Over a month later, we are still waiting for the part from abroad. The staff is only able to send emails, offering no further assistance. If this issue is found to be chronic, we will pursue legal action. We expected Toyota to uphold its brand value, but instead, we have been left disappointed and regretful. We are sharing our experience with those around us and will continue to provide feedback on the brand quality through every channel available.
Sakarya Toyota Sandikci sold me a brand-new Toyota Corolla 1.5 Dream Multidrive S on March 24, 2021. The car had a non-start problem on October 15, 2023. The car was returned to Sakarya Toyota Sandikci service a few days later, claiming to be repaired. However, it failed to start the following eveni...
The Toyota Corolla 1.5 Dream Xpack that I bought from "Mardin Toyota Plaza Timurağaoğlu" on July 3, 2024. The car had a problem with the EPB system after only 500 kilometers, and it has been stuck in the service center ever since. No one seems to be working on the problem, even though I've tried to ...
I purchased a Toyota Corolla 1.5 Dream X-Pack Multidrive S on June 5, 2024. On August 5th, when the vehicle had reached 2000 km, it started stuttering and broke down on the road. The same day, various error messages appeared on the vehicle’s screen, including EPB malfunction, driving start control m...
I purchased my Toyota Corolla Cross at the end of December 2022. On the morning of May 12, 2025, the vehicle suddenly wouldn’t start. The authorized Toyota service center informed me that the battery was completely discharged. However, they told me the system didn’t allow them to replace it, so they...
To the Attention of Toyota Management, I purchased 2 Toyota Corolla Cross hybrid cars from Ortaköy Toyota Distributor. On September 26, 2023, I had a small accident where my car did not hit or crash into anyone or anything, but only passed over a high sidewalk with only my left front tire. On Janua...
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