I purchased my Toyota Corolla Cross at the end of December 2022. On the morning of May 12, 2025, the vehicle suddenly wouldn’t start. The authorized Toyota service center informed me that the battery was completely discharged. However, they told me the system didn’t allow them to replace it, so they recharged the battery and returned the car. Two days later, the same issue occurred again. This time, I demanded a battery replacement, and they installed a brand new one. Yet again, after only a few days, the car failed to start. Since then, the car has been in the service center for over a month, and they still haven’t identified the root cause of the issue. My vehicle has only 25,000 km on it, and such serious and repeated failures are completely unacceptable. Finally, the service informed me that the vehicle’s ECU (computer brain) needs to be replaced, but the part won’t arrive until the end of July. To make matters worse, I was told that Turkey is not covered for immediate part replacements under Toyota’s system, which is absurd and completely unacceptable for a global brand like Toyota. I have been without my vehicle for over a month. Toyota left me stranded. I demand an immediate and permanent solution, the repair of my vehicle without further delay, and proper compensation for the inconvenience and loss of use I have suffered.
I am absolutely outraged with my 2022 Toyota Corolla Cross Hybrid and the abysmal service I've received! I bought this brand-new car in late December 2022, and now, just 2.5 years later, it's a complete lemon. One morning, the car simply wouldn't start—the electric battery was dead. The service cent...
In 2020, I purchased a brand new Corolla. Before the warranty expired, we faced a battery problem, got stranded on the road, and had the battery replaced under warranty. However, approximately a year and a half later, I encountered the same issue again, and when I went to the service center, they cl...
To the Attention of Toyota Management, I purchased 2 Toyota Corolla Cross hybrid cars from Ortaköy Toyota Distributor. On September 26, 2023, I had a small accident where my car did not hit or crash into anyone or anything, but only passed over a high sidewalk with only my left front tire. On Janua...
On December 30, 2022, we excitedly purchased a brand-new Toyota Corolla 1.5 Dream Multidrive S from Ankara Toyota Efe. At just 13,000 km, the dashboard displayed warnings for EPB Failure, Drive Start Control Failure, and Engine Check, advising us to visit the dealership. On April 4, 2024, I took my ...
The Toyota Corolla 1.5 Dream Xpack that I bought from "Mardin Toyota Plaza Timurağaoğlu" on July 3, 2024. The car had a problem with the EPB system after only 500 kilometers, and it has been stuck in the service center ever since. No one seems to be working on the problem, even though I've tried to ...
Comments