I had a mishap with my 2011 Yaris on December 4, 2023. I gave the go-ahead to the Toyota Bakırcılar Antalya service center on December 26, 2023, to handle the necessary repairs. After a seemingly endless wait for parts from overseas, the car was ultimately repaired. Unfortunately, due to the delayed arrival of the airbag from abroad, we are unable to complete the repair and deliver the car. Today is May 11, 2024, and I've been without my car for an extended period of time. Service officials convey a sense of frustration and inability when I speak with them. When will this waiting end?
I am writing to express my deep dissatisfaction with Toyota Turkey's handling of a critical safety issue with my vehicle, a 2012 Toyota Auris 1.4D4D (license plate: 07 C** **). In April 2024, I ordered an airbag control unit (part number 891700W330) from Toyota Bakırcılar, an authorized service cent...
In July 2023, I had an accident. It took 110 days for my car to be repaired and delivered. However, one part was missing, creating an unsightly appearance. As of February 21, 2024, 195 days have passed, yet the part still hasn't been procured. I see that Toyota Turkey fails to provide a solution. I ...
My Toyota Corolla was involved in an accident. On May 15, 2023, I took it to the authorized Nataş service center in Istanbul Göztepe for repairs covered by my insurance. When I spoke with the staff in the repair department, they mentioned that there was a technician shortage and that there were many...
My 2023 Toyota Hilux has had an AdBlue pump failure for about 4 months, and the issue still has not been resolved. I took my vehicle to the Malatya Toyota authorized service center, where it stayed for 20 days. At first, I was told the pump would be replaced under warranty, but later they claimed it...
I am the owner of a Toyota Avensis with the license plate number 34 HF 6376. Due to a malfunction in my vehicle, I had my car towed to the Turkey Bursa Akkoyunlu Toyota Authorized Service on 02.07.2025. Based on the information that the issue was resolved, I went to the service on 05.07.2025 to pick...
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