SteelSeries

On July 21, 2024, I purchased a SteelSeries Aerox 5 Diablo IV Edition limited wireless mouse from Vatan Computer. While ...the product was still under warranty, it malfunctioned on June 22, 2026, so I submitted it to the service center. After the service process, I was informed that the exact model I ...

I have been using the SteelSeries Rival 3 Gen 2 mouse for approximately 8 months, and despite experiencing serious issue...s with the product for the last 6 months, I have not been able to find a solution. Even though I have never used the product improperly, it first developed a double-click issue, an...

My SteelSeries Arctis Nova 7X wireless Xbox headset microphone stopped working due to an issue entirely caused by user e...rror. Since I understand that this problem is not covered under warranty, my goal from the beginning was to have the headset repaired through a paid service option or, if possible,...

The charging cable of my SteelSeries Arctis 7+ headset started deteriorating on its own within a few months, and the out...er plastic coating peeled away, exposing the protective layer underneath. I purchased the product online approximately one and a half years ago, and I am currently using it in Kony...

I purchased my SteelSeries Arctis Nova 3 headset through Hepsiburada on May 12, 2026. For approximately two months, ever...y time I turn on my computer, the headset produces a crackling noise. When I start a game and enable my microphone to talk with other people, they tell me that my voice quality sou...

I purchased a SteelSeries Arctis 7X+ headset from Despec Computer through Trendyol. The product developed a failure afte...r approximately one year of use and completely stopped communicating, but the issue was not resolved even though the warranty period was still active. Although the seller is also ...

I purchased a SteelSeries Nova 5 headset from the MediaMarkt Mall of Antalya store on May 9, 2025. I did not use the pro...duct very heavily, and although I have had it for approximately 16 days, I only recently had the opportunity to use it in detail and discovered the issue during that time. On May ...

On March 24, 2026, I purchased a SteelSeries Aerox 3 Snow Gaming Mouse (white) through Amazon. When I connect the mouse ...to my computer, it does not work properly. Windows displays the error message: “USB device not recognized / The USB device you connected is malfunctioning.” Sometimes, after being...

On May 8, 2026, I purchased a SteelSeries Alias microphone from a MediaMarkt store. Only 5 days after the warranty perio...d had expired, on May 12, 2026, the microphone suddenly stopped working while I was livestreaming and has not responded at all since that moment. I tried using different cables, bu...

I purchased a SteelSeries Rival 3 mouse through Vatan Computer on February 16, 2024. After a short period of use, the pr...oduct started developing recurring and chronic issues. During this process, I contacted the authorized service/seller, and my product was replaced with a new unit. However, the rep...

I ordered the SteelSeries Aerox 3 Wireless gaming mouse from Amazon Turkey on November 6, 2023, and the warranty period ...started on the delivery date, which is noted as 2 years. The product was still under warranty when the malfunction happened, as it couldn't reach me before November 7, 2023. Unfort...

On November 16, 2025, I purchased the SteelSeries Rival 3 Wireless mouse on N11 through the seller Jetklik. From the mom...ent I started using it, I encountered two major problems: extremely high battery drain and recurring connection errors after every battery change. These issues have been happening ...

I have been trying to reach the service centers for my SteelSeries Arctis Nova 7 headset for about a month due to an iss...ue I’m experiencing. Despite calling the support line (0850 200 28 88) multiple times and submitting requests through the website, I have not been able to reach any authorized serv...

I have been using the SteelSeries Rival 600 mouse since June 2025. I purchased the product from Amazon and I still have ...the invoice. However, for some time now, the mouse connection has been randomly disconnecting. This issue does not occur at any specific time or under any particular condition, and...

I purchased the SteelSeries Rival 3 Gen 2 Wireless Mouse from Vatan Bilgisayar. Just six days after buying it, the mouse... stopped working completely. I replaced the battery and tried the USB receiver in different ports, but it still did not function. I also tested it on another computer, but the resu...

I recently purchased a headset and a mouse from SteelSeries, but unfortunately, I have not found the quality I expected ...and have encountered several issues with both products. First, while the sound quality of the headset is satisfactory, I noticed that the headband is very fragile and easily deform...

I purchased a SteelSeries Sensei Ten Mouse in May 2023, but by September 2024, the scroll wheel stopped working. I sent ...the product to the distributor, Despec, for repair. However, they returned the mouse with a letter directing me to contact the retailer where I originally purchased it. I sent the ...

I own a SteelSeries Stratus Duo controller, and during the warranty period, the left joystick began malfunctioning. Unfo...rtunately, the warranty expired on July 20, 2024, due to ongoing issues trying to reach technical service. On July 11, 2024, I contacted the service centers listed on the warranty...

I purchased the Rival 650 wireless mouse six months ago, and the dongle has already stopped working. Initially, I didn’t... encounter many issues, but now the mouse's performance has significantly deteriorated. The battery drains far too quickly, and the wireless connection is unreliable. Additionally...

I have been using the SteelSeries Rival 3 Wireless mouse for about a year, and the battery life has been consistently di...sappointing. Despite minimal usage, the batteries drain rapidly, making this product highly inefficient. I even purchased rechargeable batteries and a charging device, but it’s sti...

I purchased a SteelSeries Nova 5 headset, but unfortunately, my cat damaged the ear pads, rendering them unusable. I tri...ed to obtain original replacement ear pads through the SteelSeries official website, but they do not ship to Turkey. I then contacted the distributor, who informed me that they cou...

I purchased a SteelSeries Arctis Nova 1 headset and encountered an issue where the sound would cut out from the right si...de whenever the cable was moved. Since the product was under warranty, I requested a replacement. While the new headset arrived within a few days, I was disappointed to find that t...

I purchased the SteelSeries Prime Plus mouse just six months ago, and now the scroll wheel is malfunctioning. Instead of... smoothly scrolling down, it randomly scrolls up on its own. After researching, I found that many users report this as a common issue, yet SteelSeries continues to sell the produc...