I ordered the SteelSeries Aerox 3 Wireless gaming mouse from Amazon Turkey on November 6, 2023, and the warranty period started on the delivery date, which is noted as 2 years. The product was still under warranty when the malfunction happened, as it couldn't reach me before November 7, 2023. Unfort...
On November 16, 2025, I purchased the SteelSeries Rival 3 Wireless mouse on N11 through the seller Jetklik. From the moment I started using it, I encountered two major problems: extremely high battery drain and recurring connection errors after every battery change. These issues have been happening ...
I have been trying to reach the service centers for my SteelSeries Arctis Nova 7 headset for about a month due to an issue I’m experiencing. Despite calling the support line (0850 200 28 88) multiple times and submitting requests through the website, I have not been able to reach any authorized serv...
I have been using the SteelSeries Rival 600 mouse since June 2025. I purchased the product from Amazon and I still have the invoice. However, for some time now, the mouse connection has been randomly disconnecting. This issue does not occur at any specific time or under any particular condition, and...
I purchased the SteelSeries Rival 3 Gen 2 Wireless Mouse from Vatan Bilgisayar. Just six days after buying it, the mouse stopped working completely. I replaced the battery and tried the USB receiver in different ports, but it still did not function. I also tested it on another computer, but the resu...
I recently purchased a headset and a mouse from SteelSeries, but unfortunately, I have not found the quality I expected and have encountered several issues with both products. First, while the sound quality of the headset is satisfactory, I noticed that the headband is very fragile and easily deform...
I purchased a SteelSeries Sensei Ten Mouse in May 2023, but by September 2024, the scroll wheel stopped working. I sent the product to the distributor, Despec, for repair. However, they returned the mouse with a letter directing me to contact the retailer where I originally purchased it. I sent the ...
I own a SteelSeries Stratus Duo controller, and during the warranty period, the left joystick began malfunctioning. Unfortunately, the warranty expired on July 20, 2024, due to ongoing issues trying to reach technical service. On July 11, 2024, I contacted the service centers listed on the warranty...
I purchased the Rival 650 wireless mouse six months ago, and the dongle has already stopped working. Initially, I didn’t encounter many issues, but now the mouse's performance has significantly deteriorated. The battery drains far too quickly, and the wireless connection is unreliable. Additionally...
I have been using the SteelSeries Rival 3 Wireless mouse for about a year, and the battery life has been consistently disappointing. Despite minimal usage, the batteries drain rapidly, making this product highly inefficient. I even purchased rechargeable batteries and a charging device, but it’s sti...
I purchased a SteelSeries Nova 5 headset, but unfortunately, my cat damaged the ear pads, rendering them unusable. I tried to obtain original replacement ear pads through the SteelSeries official website, but they do not ship to Turkey. I then contacted the distributor, who informed me that they cou...
I purchased a SteelSeries Arctis Nova 1 headset and encountered an issue where the sound would cut out from the right side whenever the cable was moved. Since the product was under warranty, I requested a replacement. While the new headset arrived within a few days, I was disappointed to find that t...
I purchased the SteelSeries Prime Plus mouse just six months ago, and now the scroll wheel is malfunctioning. Instead of smoothly scrolling down, it randomly scrolls up on its own. After researching, I found that many users report this as a common issue, yet SteelSeries continues to sell the produc...
I purchased a SteelSeries product through Teknosa, and unfortunately, it turned out to be defective. When I contacted Teknosa for a return or exchange, they were completely unhelpful and showed no interest in resolving my issue. Left with no alternative, I had to discard the product, which was incre...
I’m experiencing a frustrating issue with my SteelSeries Arctis 1 headset microphone. While using the SteelSeries app, I can hear my own voice when enabling the playback feature, so the microphone itself appears functional. However, on other platforms, my voice does not transmit to others. When tes...
I purchased the SteelSeries Rival 600 gaming mouse, and now the buttons have stopped working. Unfortunately, I couldn’t find any service to repair it. Eventually, I reached out to a company called Teklos, but instead of offering a repair, they suggested a replacement. The price they quoted for the r...
I am using a SteelSeries Apex 9 Mini, and unfortunately, the switch for the ESC key broke. Although I have a warranty with Despec, I didn’t send it in because the damage was my fault. I visited the store where I purchased it to ask about replacement parts, but they couldn’t provide one. I’ve been u...
I purchased the SteelSeries Nova 7 Dragon Edition headset, which was advertised as a 7.1 surround sound device. However, it cannot even deliver proper stereo sound. During gameplay, sounds come from all directions without any clarity or indication of their source. This ruins the immersive experience...
I purchased the SteelSeries Rival 3 Wireless mouse on November 16, 2024, and I’ve been facing an incredibly frustrating issue that makes it almost unusable for my work. When I left-click—especially while browsing on Google—the page suddenly goes back as if I hit the back button. This problem has sev...
I have a SteelSeries Aerox 3 Wireless Ghost Edition mouse, which is still under warranty. For the past two days, I’ve had it plugged in to charge, but it isn’t holding a charge. This issue is frustrating, and I’m considering sending it in for warranty service. I’ve heard that this might be a common ...
I purchased the SteelSeries Arctis Nova 1X, and I’m extremely frustrated that the Y-splitter (microphone adapter) was not included in the box. Because of this, I can’t use the microphone on my computer. It’s disappointing that such a cheap yet essential part was left out of the product package. This...
I bought the SteelSeries Arctis Pro Wireless just a week ago, and while putting it on, I heard a 'click' sound. The hinge is now extremely loose and in terrible condition. I paid nearly ₺10,000 for this headset, and I’m shocked at the poor build quality. I expected much better from SteelSeries. This...
From the moment I first used my SteelSeries Arctis Nova 1 gaming headset, there was no sound. After installing the drivers, the audio quality was extremely poor – comparable to cheap street-sold earbuds. When I attempted to return the headset, I was informed that returns were no longer accepted, des...
I purchased a SteelSeries Aerox 5 wireless mouse on July 1, 2022. Just two months after the warranty expired, the cursor stopped moving. I contacted the authorized service, requesting a paid repair. Initially, they refused to assist without an invoice, so I searched through my records to locate the ...