Booking.com Taj Hotel New York Bathroom Cleanliness Complaint
I made a reservation through Booking.com for the Taj Hotel in New York and stayed there for 2 nights. During my stay, I encountered a serious cleanliness problem in the bathroom. The bathroom was not properly cleaned, which made me feel very uncomfortable and gave the impression that hygiene standards were not being taken seriously. I reported the dirty bathroom issue to the hotel staff, but despite this, the situation was not resolved satisfactorily. I expected a clean and hygienic room, especially at a hotel of this level, and I am disappointed that this basic expectation was not met. I request that this situation be reviewed and that an appropriate compensation or refund be provided for the inconvenience and lack of cleanliness I experienced, and that necessary measures be taken to prevent similar issues from happening to other guests in the future.
thank you