I have been using the SteelSeries Rival 600 mouse since June 2025. I purchased the product from Amazon and I still have the invoice. However, for some time now, the mouse connection has been randomly disconnecting. This issue does not occur at any specific time or under any particular condition, and I can never predict when it will happen. This makes it impossible to use the device efficiently.
I submitted two support tickets through SteelSeries’ official website, but my issue has not been resolved and I did not receive any satisfactory response. My product is still under warranty, and I have the invoice available.
For this reason, I request a replacement for my device or a full refund. I kindly ask that my issue be resolved as soon as possible.
I purchased the SteelSeries Rival 3 Gen 2 Wireless Mouse from Vatan Bilgisayar. Just six days after buying it, the mouse stopped working completely. I replaced the battery and tried the USB receiver in different ports, but it still did not function. I also tested it on another computer, but the resu...
On November 16, 2025, I purchased the SteelSeries Rival 3 Wireless mouse on N11 through the seller Jetklik. From the moment I started using it, I encountered two major problems: extremely high battery drain and recurring connection errors after every battery change. These issues have been happening ...
I purchased the Rival 650 wireless mouse six months ago, and the dongle has already stopped working. Initially, I didn’t encounter many issues, but now the mouse's performance has significantly deteriorated. The battery drains far too quickly, and the wireless connection is unreliable. Additionally...
I have been using the SteelSeries Rival 3 Wireless mouse for about a year, and the battery life has been consistently disappointing. Despite minimal usage, the batteries drain rapidly, making this product highly inefficient. I even purchased rechargeable batteries and a charging device, but it’s sti...
I ordered the SteelSeries Aerox 3 Wireless gaming mouse from Amazon Turkey on November 6, 2023, and the warranty period started on the delivery date, which is noted as 2 years. The product was still under warranty when the malfunction happened, as it couldn't reach me before November 7, 2023. Unfort...
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