I purchased a SteelSeries product through Teknosa, and unfortunately, it turned out to be defective. When I contacted Teknosa for a return or exchange, they were completely unhelpful and showed no interest in resolving my issue. Left with no alternative, I had to discard the product, which was incredibly frustrating and wasteful.
To make matters worse, I later received a call offering a gift card if I agreed to delete my complaint. This attempt at damage control only diminished my trust in SteelSeries further. A brand of this reputation should collaborate with reliable and customer-focused retailers. I will no longer buy from SteelSeries as this experience has completely soured my opinion of the brand. I expect better treatment and accountability.
I had really high hopes for this product, it turned into a total nightmare. Just one month after I bought it, the robot vacuum decided to stop working. I'm so bummed out because all the attempts to fix the situation have just been super disappointing and frustrating. when I hit up Teknosa's repair ...
The Philips Lumea BRI 9500 epilator I purchased from Teknosa was sold to me as defective due to a manufacturing issue. When I selected my skin type and pressed the "OK" button, I noticed that the device did not fire and the orange light kept blinking. I then delivered the product to the Philips tech...
I purchased a Dyson V15S vacuum from the Teknosa Marmara Forum store on 11/14/2025. When I opened the product only for testing purposes, I noticed technical usage problems and defects. Because of this, on 11/15/2025 I contacted Teknosa customer service, opened a support ticket, and requested a retur...
I purchased the SteelSeries Rival 600 gaming mouse, and now the buttons have stopped working. Unfortunately, I couldn’t find any service to repair it. Eventually, I reached out to a company called Teklos, but instead of offering a repair, they suggested a replacement. The price they quoted for the r...
I purchased a Dyson V12 model from İstinyePark Teknosa, which subsequently malfunctioned. After sending it for repairs to their technical service department with a promised maximum of 20 business days, I waited for 15 days without receiving any updates from Teknosa. Despite multiple attempts to cont...
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