I Face SteelSeries Arctis Nova 3 Audio Crackling And Microphone Issues

I purchased my SteelSeries Arctis Nova 3 headset through Hepsiburada on May 12, 2026. For approximately two months, every time I turn on my computer, the headset produces a crackling noise. When I start a game and enable my microphone to talk with other people, they tell me that my voice quality sounds extremely poor on their end.

When I unplug and reconnect the headset, the issue temporarily improves. However, I have to repeat this process every time I start my computer, and this situation has become very frustrating.

I do not believe it is normal to experience these issues every time I turn on my device, especially since I recently purchased the product. So far, I have not started any support process through either Hepsiburada or SteelSeries technical support.

I request that the crackling sound and microphone quality issues with my headset be permanently resolved so that I can use my SteelSeries Arctis Nova 3 without ongoing problems.