I recently purchased a headset and a mouse from SteelSeries, but unfortunately, I have not found the quality I expected and have encountered several issues with both products. First, while the sound quality of the headset is satisfactory, I noticed that the headband is very fragile and easily deforms with use. Over time, the headband has started to show signs of wear, and it has become uncomfortable for long-term use. Additionally, the microphone on the headset has very poor sound quality and often cuts out, making it difficult to communicate clearly. As for the SteelSeries mouse, I have experienced problems with its sensitivity. The mouse movements sometimes lag, and this significantly impacts my performance, especially in fast-paced games. Furthermore, the mouse buttons occasionally fail to respond or provide incorrect feedback, which creates a frustrating experience. Given SteelSeries’ reputation for high-quality products, I am disappointed by the issues I’ve encountered. I request that my concerns be addressed promptly and that the faulty products be replaced or repaired under warranty.
I purchased a SteelSeries Arctis Nova 1 headset and encountered an issue where the sound would cut out from the right side whenever the cable was moved. Since the product was under warranty, I requested a replacement. While the new headset arrived within a few days, I was disappointed to find that t...
I have been using the SteelSeries Rival 3 Wireless mouse for about a year, and the battery life has been consistently disappointing. Despite minimal usage, the batteries drain rapidly, making this product highly inefficient. I even purchased rechargeable batteries and a charging device, but it’s sti...
From the moment I first used my SteelSeries Arctis Nova 1 gaming headset, there was no sound. After installing the drivers, the audio quality was extremely poor – comparable to cheap street-sold earbuds. When I attempted to return the headset, I was informed that returns were no longer accepted, des...
I have been using the SteelSeries Rival 600 mouse since June 2025. I purchased the product from Amazon and I still have the invoice. However, for some time now, the mouse connection has been randomly disconnecting. This issue does not occur at any specific time or under any particular condition, and...
I’ve been using my Logitech G Pro X League of Legends Edition headset for about three to four months, and I’ve started experiencing two major issues. First, the leather ear pads have begun peeling over time and are now uncomfortable to wear. Additionally, both of the two included cables have develo...
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