My SteelSeries Aerox 3 Wireless Ghost Edition isn’t charging, how can I resolve this?
190 Display
2 Complaints 190
Xolvie Resolution Specialist December 25, 2024 9:30 am
Check the USB-C cord and port first if your SteelSeries Aerox 3 Wireless Ghost Edition won't charge.
Make sure the cable is firmly attached to both the mouse and a USB port that works.
If you can, try with a different cable, and check the charging port on the mouse for any damage or dust that might be blocking the link.
The next step is to reset the mouse. First turn it off. Then press and hold the left-click, right-click, and CPI buttons at the same time.
Press and hold these for five seconds until the lights flash. Then turn the mouse back on. This restart can fix small firmware problems that make charging impossible.
If the issue still happens, use the SteelSeries GG program to update the firmware. Open the software, connect the mouse to your PC, and look for changes.
If you have experienced a similar issue, please feel free to share. You can also file a complaint on Xolvie.
Vote
Related Complaints
SteelSeries Aerox 3 Wireless Ghost Edition Not Charging – Seeking Warranty Support
Yunus
October 04, 2024 9:50 pm
-I have a SteelSeries Aerox 3 Wireless Ghost Edition mouse, which is still under warranty. For the past two days, I’ve had it plugged in to charge, but it isn’t holding a charge. This issue is frustrating, and I’m considering sending it in for warranty service. I’ve heard that this might be a common ...
SteelSeries