SteelSeries Arctis Nova 1 Replacement Also Defective

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December 08, 2024 6:17 pm
59

I purchased a SteelSeries Arctis Nova 1 headset and encountered an issue where the sound would cut out from the right side whenever the cable was moved. Since the product was under warranty, I requested a replacement. While the new headset arrived within a few days, I was disappointed to find that this unit had a similar issue—this time, no sound was coming from the left side.

It’s clear that this product series has a recurring defect. I am frustrated that even the replacement headset did not work properly. SteelSeries needs to address the quality control issues with this model and provide me with a fully functional replacement immediately. Please resolve this matter urgently!

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