I purchased the SteelSeries Prime Plus mouse just six months ago, and now the scroll wheel is malfunctioning. Instead of smoothly scrolling down, it randomly scrolls up on its own.
After researching, I found that many users report this as a common issue, yet SteelSeries continues to sell the product without addressing the defect. If this is a known issue, why hasn’t production been halted or improved?
I expect a quick resolution, whether it’s a repair, replacement, or a permanent fix for this faulty design. SteelSeries should acknowledge the issue and provide proper support to affected customers. I demand a solution immediately!
On November 14, 2023, I purchased a Logitech Superlight mouse from a Media Markt store. Despite being less than a year old, the scroll wheel has started malfunctioning. When I scroll down, it often registers as up, and vice versa. Sometimes, it doesn’t register any input at all, especially during ga...
I purchased the Logitech Pro X Superlight mouse, and I’m experiencing serious issues with the scroll wheel. Sometimes it doesn’t work at all, other times it lags and moves erratically. Occasionally, when I scroll down, it moves up instead. I’m also facing similar problems with my Logitech G733 heads...
I have been using the SteelSeries Rival 600 mouse since June 2025. I purchased the product from Amazon and I still have the invoice. However, for some time now, the mouse connection has been randomly disconnecting. This issue does not occur at any specific time or under any particular condition, and...
I purchased a SteelSeries Sensei Ten Mouse in May 2023, but by September 2024, the scroll wheel stopped working. I sent the product to the distributor, Despec, for repair. However, they returned the mouse with a letter directing me to contact the retailer where I originally purchased it. I sent the ...
I purchased the SteelSeries Rival 3 Wireless mouse on November 16, 2024, and I’ve been facing an incredibly frustrating issue that makes it almost unusable for my work. When I left-click—especially while browsing on Google—the page suddenly goes back as if I hit the back button. This problem has sev...
Comments