I have been trying to reach the service centers for my SteelSeries Arctis Nova 7 headset for about a month due to an issue I’m experiencing. Despite calling the support line (0850 200 28 88) multiple times and submitting requests through the website, I have not been able to reach any authorized service representative. I have received no response, and none of my support requests have been answered.
I live in Istanbul and expect my issue to be resolved and to receive a prompt response from the authorized service team.
I bought a wired phone headset from Ttec, and it broke in less than a month. When I contacted customer service, they told me to send the product all the way to Istanbul for repairs. Why doesn’t a big brand like Ttec have a service center in Ankara? Sure, the price was affordable, but a product shoul...
From the moment I first used my SteelSeries Arctis Nova 1 gaming headset, there was no sound. After installing the drivers, the audio quality was extremely poor – comparable to cheap street-sold earbuds. When I attempted to return the headset, I was informed that returns were no longer accepted, des...
While in Ankara for medical treatment, I purchased an item from the Nike store at Nata Vega AVM. I made this purchase on the evening of my last day in Ankara. Since then, I’ve been trying to contact the store regarding my purchase, but after 2-3 weeks of constant attempts, I still haven’t been able ...
I purchased a SteelSeries Arctis Nova 1 headset and encountered an issue where the sound would cut out from the right side whenever the cable was moved. Since the product was under warranty, I requested a replacement. While the new headset arrived within a few days, I was disappointed to find that t...
I purchased a SteelSeries Nova 5 headset, but unfortunately, my cat damaged the ear pads, rendering them unusable. I tried to obtain original replacement ear pads through the SteelSeries official website, but they do not ship to Turkey. I then contacted the distributor, who informed me that they cou...
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