Sidra Chain suspended my account for "unusual activity" even though I followed all the rules, how can I appeal this?

I have been using the Sidra mobile app from Nigeria for a long time with the username @ATUSA and have been mining for years. Recently, after successfully completing my KYC, I suddenly became unable to access my Sidra account. At first, the app showed an error saying it could not authorise me, and la...

I am a user from Rwanda, and my Sidra Chain app account was hacked. On April 23, I noticed that more than 1,000 SDA tokens had been stolen from my account without my authorization. After discovering the hack, I immediately tried to secure my account by changing my password and taking other security ...

I have been unable to access my account in the Sidra app since March 24, 2026, because I receive the error message “Sidra could not be authorized” every time I try to log in. As a result, I cannot use my account or access any services within the application. I contacted Sidra customer support regar...

My personal account with Sidra chain was suddenly deactivated without any reason known to me. I noticed the problem yesterday when I logged out and tried to log back in, but I could no longer access my account. I did not receive any prior notice, explanation, or warning about a possible deactivation...

I have been using the Sidra Chain app as a freelancing and mining platform since March 2024, and my account has been active and used regularly during this period. However, on 2 March 2026, I suddenly became unable to access my account and realized that it had been deactivated without any prior warni...

I have been mining with Sidra chain since October 2022, and on 11 March 2026 I woke up to discover that my account had been deactivated without any prior notice or explanation. My user ID is tonybigso***, my name is Anthony I*** M***, my registered email is anthony***[email protected] and my phone numb...

I have been using the Sidrachain mobile app, and on 17 February 2026 my account was suddenly deactivated without any explanation. I did not receive any prior warning or clear notice about a violation, and I am unable to access my account or use the services. After noticing the deactivation, I contac...

I am a verified user of the Sidra Chain mobile app, and I am currently unable to access my account because it has been hacked and taken over by someone else. The hacker has set up two‑factor authentication (2FA) on my account, so I cannot log in at all, and is now demanding 10,000 in order to releas...

My name is Abdulrahman Aamir Al***, and I am a user of Sidra Chain in Nigeria. Today, my Sidra Chain account was suddenly deactivated without any prior notice or explanation, and since then, I have been unable to access my funds or use the service. I did not receive any message or reason from Sidra ...

I am a user of the Sidra Chain platform, and I have been unable to use my account properly because my two-factor authentication (2FA) codes are not working. For at least the past three weeks, the codes generated by my authenticator app have not been accepted by Sidra Chain, which prevents me from co...

My Sidra Chain account has been deactivated since last month, and since then, I have been unable to log in and use the services. I did not receive any clear information or explanation about the reason for this deactivation. Because my account is deactivated, I cannot access my profile or benefit fro...

I have been unable to access my Sidra Chain account for more than three months because I lost access to my Google Authenticator and therefore cannot log in. My account is registered with the e‑mail address hermanchar***@gmail.com. There are more than 100 tokens in my account, which, although not yet...

I have been unable to access my Sidra Chain account through the Android application for about one month. Until this issue occurred, I was always logging in only with my password and had never activated or linked Google Authenticator or any other additional security method to this account. Recently, ...

I have been unable to access my Sidra account because it has been deactivated since last year, and I am still facing this login problem. When I try to log in, I see that my account is deactivated, and I cannot use any of the services. I use Sidra from Nigeria, and I have not yet been able to get any...

I am writing to report that since yesterday, I have not been able to access my Sidra Chain account after my 2FA code was stolen by a fake advisor from the Sidra forum. This person, posing as official support, contacted me when I was having problems with facial verification, which was repeatedly fail...

I am writing to report that my Sidra Chain account under the name “Samuel Sunday” was deactivated about two weeks ago without any prior notice or explanation. Since then, I have not been able to access my account or use the services linked to it. I have not yet received any information from Sidra Ch...

I have been unable to access my Sidra Chain account since 28 December 2025 because I lost access to my two-factor Authenticator when I changed my phone. When I try to log in, the system asks me for the Authenticator code, but I no longer have the app or the codes linked to my old device, so I am com...

I am writing regarding an unauthorized transaction from my Sidra Chain Wallet. On 22/12/2025 at around 06:21 PM, a total of 1,141 Sidra coins were transferred from my wallet to the following address without my knowledge or consent: 0x97dbc2652Aa256Eb8f58f603dC9375C9F17A8bC3. I did not initiate or ap...

I have been unable to access my Sidra Chain account for about 3 to 4 days. Whenever I try to log in, the system shows a message that my account is inactive, and it does not allow me to log in at all. My account currently contains funds/assets that I cannot access because of this issue, and I have no...

I have been unable to access my Sidra Chain account for about two months, since around 10 October 2025. When I try to log in, the system suddenly asks for a Google Authenticator code, even though I never activated or linked Google Authenticator to this account. Because of this, I am blocked at the G...

I am sharing this complaint on Xolvie so that Sidra can review my situation and take urgent action. I am writing to report unauthorized access to my Sidra wallet and the loss of my funds. On 4-12-2025, I checked my wallet balance and noticed that a total of 2,000 Sidra (SDA) coins had been transferr...

I have a Sidrachain account with the username “Ismail967,” and within this week, including today, I have lost access to the authenticator app linked to my account. When I try to log in, the system asks for a code from the authenticator, but I can no longer access that app or the codes, so I am compl...