I'm experiencing a serious issue with a t-shirt I purchased from the Pull & Bear store at Maltepe Piazza AVM on 06/27/20...26. Shortly after buying the product, I noticed a clear tear/defect at the back of the neck area, which I believe stems from a manufacturing fault. I then went to the store request
I purchased a sequined halter top through order number 202*****880 from the Pull & Bear online store, placed on 06/24/20...26 and delivered to me on 06/30/2026. However, when my order arrived, a completely unrelated sweatshirt was sent instead of the product I had ordered, and during this process, the
When I went to return an upper-body clothing item today to the same Pull & Bear store at İzmir İstinyePark, where I had ...bought it on June 3rd, my return was rejected — despite all the tags still being on the item, having the receipt with me, and the product never having been used. I hadn't washed or
The smoke-gray colored denim Pull & Bear pants I purchased through Trendyol in November developed noticeable thinning an...d deformation on the sides of the pockets after the second wash. Even though I've used the item quite rarely — only about twice a month — running into such a problem in such a shor
I received a Pull&Bear T-shirt as a gift, but the product has obvious manufacturing defects. The sleeve seams are uneven..., causing one sleeve to stick out awkwardly, and the flaw is noticeable at first glance. I did not expect this level of quality from a brand like Pull&Bear. The T-shirt was purcha
On May 18, 2026, I purchased a sweatshirt through the Pull&Bear app and paid approximately $39 for the order. The packag...e was delivered on May 20, 2026, but the product I received had absolutely no resemblance to the sweatshirt I ordered. The only thing that matched was the price tag. In terms of st
I purchased a product from Pull&Bear online, but the fit turned out to be much narrower than expected. Because the item ...does not fit properly, I would like to return it. However, I have been unable to start the return process in any way. It has been two days since I received the order, and I still
On May 23, 2026, I placed an order for a bikini top through the Pull&Bear mobile application. According to the order det...ails, the product was expected to be delivered on June 1. However, despite several days passing, the order status never progressed beyond “Order Confirmed,” and the item was never
I placed an order with Pull&Bear on May 18, 2026, and I still have not received my package. Unfortunately, this is not t...he first time I have experienced this type of issue with Pull&Bear. Because I continue to face the same problems and cannot find anyone who is able to provide a real solution, I de
I purchased a pair of pants from the Pull&Bear store at Ankara Ankamall Shopping Mall on May 17, 2026, to wear during th...e holiday season. When I wore the pants for the first time on May 28, the fabric unexpectedly ripped on its own near the bottom of the pant leg. Since the pants were newly purchase
I purchased a pair of white shoes from the Pull&Bear store at Istanbul Akasya Shopping Mall on the 23rd. After the purch...ase, I realized that I had accidentally bought the wrong size. Today, I returned to the store to request a simple size exchange for the same product. Unfortunately, my exchange re
On May 25, 2026, I experienced an issue at the Pull&Bear Optimum store that I would like to bring to your attention. Whi...le shopping, I saw an item displayed on a mannequin and wanted to purchase it. I approached a sales associate and asked if they could bring me the item in a size small. Despite the
I placed an order with Pull&Bear on May 18, 2026 (Order No: 5452******38), and I was informed that it would be delivered... by Bir Günde Kargo on May 20, 2026. However, on May 22, 2026, I received a phone call from an unknown number and learned that my package had mistakenly been delivered to them. In
Four months ago, I bought a loose pair of trousers from the Pull&Bear store in Ankara Kentpark Mall. The inner thigh are...a of the trousers started to rip, so I took them to the same store to request a refund. While I was explaining the problem at the cash desk, the store manager, an employee named Ay
On November 27, I placed an order for a pair of sweatpants through the Pull&Bear mobile app in Turkey, with order number... 20194722394. At the time of purchase, the estimated delivery date was shown as December 9. Today is December 14, and my order has still not been delivered, nor has there been any
On November 28, I placed an order through the Pull & Bear Turkey mobile app for two sweatshirts under order number 20269...708769. On the product page, it was clearly stated that the items would be shipped within 2–4 business days. However, as of today—13 days later—my order still has not been shipped,
I have been trying to purchase the Orange Toyota Jacket with product code 7701533 from Pull and Bear’s Turkey website, b...ut my orders keep getting cancelled a few hours after I place them. Since 3rd of this month I have ordered this jacket around 10 times, and each time the system has allowed me to c
On August 27, 2025, I purchased a new season t-shirt from the Pull & Bear store inside MarkAntalya Mall. The product has... never been used, and the tag is still attached. However, when I went to the store on October 2, 2025 to request an exchange, my request was denied on the grounds that the exchange
On October 2, 2025, an unauthorized online transaction was made on my credit card by Pull & Bear, split into two separat...e charges totaling 3,920 TL. The last four digits of my card are 1032. I have since canceled this card, and it is no longer in use. I want to make it clear that I never made this
On September 27, 2025, I canceled my online order from Pull & Bear’s web store. My order number was 20186090664, which i...ncluded a cardigan and a blouse. The total amount of 3,180 TL was charged to my credit card, but even after the cancellation, the refund has still not been processed. After cancel
On September 21, 2025, I placed an online order through the Pull & Bear website (Order No: 20185353644) for a pair of sw...eatpants totaling 2,380 TL. The estimated delivery date was September 24, but even after a full week, my order never arrived. For several days, the order status showed as “out for
On September 3, 2025, I purchased an item from the Pull & Bear online store and later returned it unused with an officia...l return request. My order number is 20255141987. According to the system, my refund of 3,470 TL was supposedly processed back to my bank card on September 10, 2025. However, as o
One of the items in my online order from Pull and Bear was delivered with a store security tag still attached, making it... impossible for me to use the product. Although this error clearly stems from the company’s negligence, customer service merely advised me to either return the product or take it t
On January 16, 2024, I ordered a pair of slippers for my mother from Pull & Bear’s website. As the weather warmed up, sh...e wore them only a few times. During a normal walk, the heel of one slipper cracked. My mother is not overweight, and the product had not been used heavily. I reported the issue to
Pull and Bear is a global fashion shop that offers a vast selection of apparel, footwear, and accessories for men and women. The business started in Spain in 1991 and has since spread to more than 70 other nations. Urban streetwear and casual clothing are the main themes of Pull & Bear's concentration on modern and fashionable designs. T-shirts, pants, coats, shoes, and purses are the many goods they sell. Pull & Bear offers a variety of partnerships and third-party companies in addition to their line, giving customers even more alternatives. Pull and Bear has a substantial presence in Europe, Asia, and the Americas and operates online and in physical locations. They provide a range of shipping choices, including normal and rapid delivery, and take several payment alternatives, including PayPal and credit cards.
