Critical Ops

I am writing to report a severe incident of verbal abuse that I experienced today around 12:53 PM in the game Critical O...ps. While playing a match in a room, a player named "Jel" used extremely vulgar language targeting God and my family values in the global chat. We reported this player using the i...

I play Critical Ops on the Android platform, and on March 8 around 9:16 PM, I encountered hackers once again. Upon enter...ing the game, I saw multiple players openly using cheats, which completely ruins my enjoyment and makes the gameplay unfair and frustrating. The individuals I encountered are not ...

I purchased a Vault Voucher in Critical Ops using credits I accumulated in the game. During this transaction on the even...ing of February 25, 2026, 1,600 credits were deducted from my account, but the item was never credited to me. The payment was made entirely using in-game credits, with no transacti...

I would like to share a feature request regarding Critical Ops. I strongly believe that a voice chat feature must be add...ed to the game. Written chat is far too slow and distracts players, especially when trying to share real-time callouts and enemy locations. I request the addition of voice chat to...

About two years ago, my Critical Ops account with the username Marda_7810 was permanently banned on the Android platform..., even though I did not violate any rules. The reason given for the ban was “cheating and first-person misuse,” but I never shared my account with anyone, nor did I log in from ano...

I play Critical Ops with the username “-Elif_”. One day around 16:00, I was banned for 15 days even though I never used ...any cheats, and 63 points were deducted from my ranked score. The ban reason was listed as “teaming with cheaters,” but I have absolutely never teamed up with any cheaters. This si...

I play the game Critical Ops on the Android platform. On Friday, August 29, 2025, at 16:00, I was unfairly banned even t...hough I did not use any cheats. A player on my team was using cheats, and I was punished because of that. My username is Red EyeX. The ban duration was set to 14 days, and issues l...

In Critical Ops, I received a 2-day suspension on my Xiaomi 13 PDO phone because of something that happened about five m...inutes ago. During the match, I accidentally threw fire, and one of my teammates intentionally walked into it and died. Right after that, a “banned” message appeared, and my accoun...

In the new event that started today in the Critical Ops app, the crates that are supposed to be opened for free on the m...ain screen are showing up as paid for me. I’m playing on an iPhone 7 Plus, and my username is 252877427. When I try to open the crates, I get a “no key” warning, and keys can only ...

I was unfairly banned from Critical Ops even though I didn't use cheats. I have been playing for a long time and I have ...never used any cheats and my account that I worked hard for was completely destroyed in 1 night. I request that my account be reopened.

While I was playing a room match on Critical Ops, a player named “l****” joined the game and immediately began exhibitin...g extremely toxic behavior. Although I don’t have a screenshot of the incident, what followed was beyond unacceptable. This player started trolling everyone in the room, deliberate...

I’ve been playing Critical Ops for years and have always been a loyal fan. I play on a Poco X5 Pro (F2904) with 8GB RAM,... and despite the device fully supporting high performance, the game starts dropping to 30 FPS after just 10 minutes of play—even on the lowest graphics settings. This happens on ve...

I was suddenly hit with a 1-day ranked ban on Critical Ops, even though I hadn’t done anything wrong and hadn’t even pla...yed the game recently. There was absolutely no warning, no explanation, and certainly no misconduct from my side. This is extremely frustrating and unfair, especially for someone w...

I was playing Critical Ops using my account with the username -ryker-, and I entered a ranked match as usual. But the ga...me didn’t load — it got stuck and clearly bugged out. I thought it might fix itself if I restarted, so I exited and rejoined. To my shock, I was hit with a 7-day ban just for that....

I was wrongfully given a 7-day ranked ban in Critical Ops, even though I did nothing wrong. The game disconnected me on ...its own, and when I tried to rejoin, it said the room was closed. Then, when I attempted to queue for ranked again, I was suddenly hit with a week-long penalty! I didn’t leave the...

After updating my Xiaomi Redmi Note 13 Pro Plus to HyperOS 2.0.6.0, my Critical Ops FPS dropped drastically. Before the ...update, I was getting a stable 120 FPS, but now, no matter how many times I adjust the settings, the game automatically locks at 60 FPS. I even reset the battery and performance s...

I've been playing Critical Ops for years, and this is the first time I’ve encountered this issue. When I connect through... Wi-Fi, my ping (MS) is low and stable on Turkey servers. However, when I switch to mobile data, my ping suddenly spikes up to six times higher for no reason. I have tried resetti...

I had to create a new account after my previous one was banned, and I started playing ranked matches again. In the past,... I was always placed in Bronze or Silver, but this time, I played my placement matches and received no rank at all. I should have been placed in Silver, but instead, my account st...

I am unable to earn credits in Critical Ops because the "Complete Offers" button does nothing. No matter how many times ...I press it, nothing happens, and I get no credits for completing offers. Additionally, I am not receiving any credits for watching ads, which is supposed to be a valid way to earn...

I joined a ranked match in Critical Ops and realized I hadn’t connected my Bluetooth headset. After turning on Bluetooth... and pairing my headset, I suddenly got a "Connection Lost" message, and when I reconnected, the room had closed. Then, a "Leave Room" button appeared, and immediately after that,...

I have been playing Critical Ops since its early release and have never used any cheats. However, my account has now bee...n permanently banned for alleged cheating. This is completely unfair, and despite claiming to have evidence, you have not provided any proof to justify this action. I have investe...

I was shocked when I logged into Critical Ops after nearly a year, only to find that my account—worth ₺2000—was banned w...ith no explanation, no warning, and no email notification. I reached out to support, but there’s been no response. It’s outrageous that they take money from players but fail to pr...

I have been playing Critical Ops for years, and this is the first time I’ve encountered this issue. When I connect via W...i-Fi, my ping is low, and the game runs smoothly. However, when I use my mobile data, my ping increases six times higher for no apparent reason. I have tried troubleshooting but h...