In January 2026, my spouse and I purchased two brand-new Volvo EX30s together, based on our trust in the brand's approac...h to safety and quality. However, both vehicles became unusable within a short time due to the same critical "Electric Drive Fault" issue. My spouse's vehicle broke down in Februar
On 03/30/2026, flames came out from the body of my Volvo V40, and as a result, the vehicle was towed to an authorized se...rvice center in Bodrum, Muğla. All periodic maintenance for my vehicle has always been done on time and exclusively at original authorized service centers up until now. Despite thi
I took delivery of my brand-new 2026 model Volvo XC90 B5 from Otokoç İstinye on March 30th. When the vehicle was still a...t only 2-3 thousand kilometers, it started giving a "coolant low" warning twice, as well as an "interior camera not detecting you" warning. I've been dealing with these issues for
While using the automatic parking assist feature on my Volvo EX30 in Izmir on June 9, 2026, I got into an accident. The ...vehicle detected the parking spot on its own and began the parking maneuver, then struck a pillar that had been standing in place there the entire time. I was in the vehicle during
I've been experiencing an ongoing problem with the Volvo On Call system in my 2020 model Volvo XC60 B4 since 2022. The s...ystem constantly malfunctions, producing untimely and continuous warnings without stopping. These warnings seriously distract my attention while driving and create a risk that coul
The Volvo XC40 vehicle I purchased from Otokoç Volvo has been experiencing constant malfunctions since the day I bought ...it. In particular, I have been dealing with recurring engine and transmission problems, and these issues have never been permanently resolved since 2022. During this period, I had
Since the day I purchased my Volvo XC40 P6 electric vehicle, I have been experiencing a constant screen shutdown issue. ...I have been using the vehicle, license plate 09 AJE 809, for approximately three years, and this problem continues to occur every single day. The screen suddenly shutting off on i
I experienced a water leak problem in the trunk area of my Volvo EX30, which I purchased brand-new from Volcar Gaziemir.... When I took the vehicle to the authorized service center, I was told that there was a problem with the insulation underneath the panoramic glass roof and that this issue was causi
I own a Volvo XC90 and have been experiencing a persistent error message with the Volvo On Call system for about two mon...ths. The error appears when I try to use the service, and as a result, I cannot benefit properly from Volvo On Call. I contacted Volvo customer service/dealer about this problem an
About a month ago, while driving my 2020 Volvo XC90 B5, the car suddenly lost acceleration and developed both turbo and ...engine malfunctions. I took my vehicle to the authorized Gaziantep Volvo Parlar Service Center. The service informed me that the engine was in Istanbul, while the turbo would be sh
My Volvo V40 has shown an ABS malfunction for the second time within just three months. During the first issue, I took t...he car to the authorized Otokoç İstinye Volvo Service in Istanbul, where the sensor and related components were replaced, and I was told the problem was resolved. However, two to t
After a long drive with my 2020 Volvo XC60 4x4, the engine coolant hose burst when I arrived in Mersin. The part was rep...laced, but since then, my car constantly displays an “engine overheating” warning. This issue has persisted for about two days now, and despite repeatedly calling the authorized Me
I received my Volvo XC60 T8 (license plate 34 PGU 61) in May 2024. Since the first day, there has been a visible mark or... streak about 20–30 cm long on the front windshield that seriously obstructs my line of sight. This issue isn’t visible in daylight, but it becomes very noticeable during rainy wea
Due to an air conditioning malfunction in my Volvo XC60, I tried to make an appointment with Mezcar, the authorized serv...ice center in Florya. Despite requesting urgent assistance because of the hot weather, I was given a very long appointment date and faced an indifferent attitude. Even though we pu
My Volvo XC40 has been sitting at the authorized Adana Oto Koç service center for 9 months due to a drivetrain and propu...lsion system malfunction. Since I brought it in, I’ve been repeatedly told that the necessary parts are on backorder, but no real solution has been offered and the repair still has
We recently purchased a used 2023 Volvo XC40 Electric with only 35,000 km on it, sold to us as a certified vehicle with ...a valid warranty. When a sensor error occurred, I brought it to the service center expecting the issue to be resolved under warranty. To my surprise, they demanded a fee for the re
On June 27, 2025, I took my Volvo XC60 in for its first annual service. Just after picking up the vehicle that same day ...around 2:00 PM, I drove about 5 kilometers, parked the car, and within minutes the left rear window spontaneously shattered—without any external impact. I even have security camera
During my Ayvalık to Istanbul trip, my Volvo locked itself while the key was still inside and no one was in the car. Thi...s could’ve ended in a tragedy. Around Bursa, Spotify stopped working, so I checked for a software update. The car prompted me to install it immediately or schedule it—I chose to de
I purchased a Volvo XC40 SUV back in July 2021, and everything seemed fine until recently. On the morning of June 1, 202...5, while driving toward Ankara and climbing the Gölbaşı slope, my car suddenly lost engine power and torque. It struggled to climb the hill. I barely managed to get the vehicle to
On January 4, 2025, we purchased a brand-new Volvo XC90 from the Samsun Otokoç dealership. Shockingly, at just 1,000 kil...ometers, the vehicle reported a serious transmission failure. We immediately contacted Volvo and requested a replacement vehicle, considering this was a premium purchase with a pri
In 2020, I purchased a Volvo XC60 from an authorised Volvo distributor. Shortly after I started using the vehicle, a war...ning message began to appear continuously, saying, ‘Volvo Call On, Service Required’. When I contacted the service centre, I was informed that an agreement between Turkcell and Vol
Our brand new EX40 model vehicle, which we received from Diyarbakır Akcan Volvo on 24.05.2025, was taken to Akcan Oto on... 29.05.2025 with a system failure. Our vehicle, which was delivered on 30.05.2025 saying that the failure was fixed, was sent to Akcan Oto service again on 31.05.2025 with the same
Being a brand is one thing, but being a truly great brand requires a different level of skill. In November 2022, I bough...t an XC-90 B5. Even though I had been extremely satisfied with my diesel vehicles as a 20-year loyal customer of Doğuş Oto and Volkswagen, I switched brands to Volvo at the insiste
Turkish Volvo dealer ORTAKLAR AUTOMOTIVE—I purchased a 2024 Volvo XC90 on November 19, 2024, but was told that the car h...ad an internet connection failure and would be delivered later. The vehicle was handed over to me on November 22, 2024, but just five days later, the same issue reappeared. I cont
