Sidra Account Blocked: KYCport Verification Error and Withdrawal
My Sidra crypto account has been effectively blocked for about three months and I still cannot regain normal access to my assets. When I try to continue the verification process via KYCport, I receive the message “This account cannot be verified right now. Your account is not in a state where a new verification can be started.” At the same time, on the Sidra dashboard I can see that there is a SIDRA balance in my account, but due to this verification error I cannot properly access or use my account. My identity has already been verified on KYCport, yet the Sidra platform does not allow me to proceed and the account remains restricted. Because of this situation I cannot have my account reopened and I cannot manage or withdraw my crypto assets as I should be able to. I request that my Sidra account be promptly unblocked and fully reopened, that the verification issue with KYCport be resolved, and that I be allowed to access and, if I choose, withdraw my assets without any further delays.
