SidraChain Mineg Account Deactivated During KYC Process

I am a user from Nigeria and my Sidrachain Mineg account has been deactivated during the KYC process, and I can no longer access or use it for mining. When I try to register my KYC with my email, I receive a code, enter it correctly, and then a message appears saying that my account is deactivated and that I should restore it using my camera. However, the camera function in the app does not work, so I am stuck on this step and cannot complete my KYC or access my account. Inside the app there are only three options (Google, email and app) and I cannot find any proper way to contact support or report this issue. Because of this, my account remains deactivated and I cannot continue mining or manage my coins. I request that my Sidrachain Mineg account be reactivated, that my KYC verification be fixed so that I can complete it successfully, and that I be allowed to continue mining and using my account without further technical problems.